Skip to main content
A
ankou16
Participant
January 24, 2020
Answered

First time using and the "Learn" tab keeps glitching out

  • January 24, 2020
  • 1 reply
  • 1375 views

So, I'm going through the first in application tutorial on a brand new install of Photoshop 2020 on CC: and it's glitching out to the point of being unusable..

 

I click through and do the things it wants but then I got to a point where it says to continue click "next" assumably on the "Learn" tab? Or menu?When I click it it shows me the tab <.5 sec and then it just glitches back to "Layers". I was pushing through this glitch(which is constant) before by following prompts that  then would guide me back to the "Learn" tab without clicking on it myself but now I'm completely stuck.

 

I know you guys love updates with CC(I guess that's the only selling point of SAAS) but is there an actual stable version I should be using? Or another fix?

    This topic has been closed for replies.
    Correct answer ankou16

    Hello, and thanks for the reply. I found a user with a similar problem and a fix in the comments here: https://feedback.photoshop.com/photoshop_family/topics/photoshop-tutorials-the-next-button-doesnt-appear-and-tutorials-cant-be-completed 

    Apparently the in-app tutorial has a known issue if the learn panel is above the layers panel: you can fix by dragging the layers panel so it's floating.

    1 reply

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    February 7, 2020

    Hi

    Is it the tutorial that isn't working or Photoshop itself? Which tutorial are you trying to follow? Can you either describe it or take a screen shot of it?

    ~ Jane

    A
    ankou16AuthorCorrect answer
    Participant
    February 8, 2020

    Hello, and thanks for the reply. I found a user with a similar problem and a fix in the comments here: https://feedback.photoshop.com/photoshop_family/topics/photoshop-tutorials-the-next-button-doesnt-appear-and-tutorials-cant-be-completed 

    Apparently the in-app tutorial has a known issue if the learn panel is above the layers panel: you can fix by dragging the layers panel so it's floating.

      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      February 8, 2020

      Hi

      Thanks for posting the solution that you found, Ankou. I've marked your answer correct.

      ~ Jane

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices