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Fonts Not Available in Photoshop CS3 (Windows 7)?

Forum|Forum|16 years ago
February 9, 2010
3 replies
26720 views

Hello,

My desktop computer crashed yesterday and I had to run out last night and pick up a new unit as I'm trying to meet a number of deadlines (and not having much luck getting the work done in my laptop).

The new computer uses Windows 7 as the Operating System. It has already presented a ton of headaches... I've already spent in excess of ten hours trying to reinstall hardware and dealing with the various quirks that arise.

The latest of these issues is that I cannot seem to access some fonts from Photoshop CS3. I'm having the same issue, to a lesser extent, in Illustrator 10.

For instance, after downloading the Helvetica and Helvetica Neue families in Windows 7, they do not appear in the Type menu in Photoshop. There are a ton of useless pre-installed fonts there, but not the ones I installed. If I try to access them from Illustrator, it displays only one weight of each typeface (for instance, it displays Helvetica Neue 65 but omits 55, 75, 95, etc....).

The issue does not occur for all fonts. For instance, I installed AvantGarde and it displays just fine. In that instance, the fonts were TrueType whereas the Helvetica font files are Type 1 font files.

Can anyone help? I've already lost a day-and-a-half of work, and can't afford to spend much more time screwing around with this nonsense.

Correct answer

It may be the way the fonts are displaying.

Are they available to programs like Word or Wordpad or Notepad?

Are they present as files in the Windows\ Fonts folder?

Did you install them via the Control Panel?

maccoutinho

Participating Frequently

Isn't there a better solution to this problem?

I manage my fonts through Extensis Suitcase Fusion and they appear fine in InDesign, for example, but not in Photoshop.

I really don't want to manually copy all my fonts to that folder because that defeats the benefits of using a font manager in the first place, which is keeping only the necessary fonts to do a certain work active at any given time.

So, any other workarounds for this issue?

M

mlittle1105Author

Participating Frequently

Ok, I think the problem is solved. I found this on Microsoft Answers

Go to program files (x86) > common files > adobe > fonts and place all the type 1 fonts into that folder and they should work.

M

mlittle1105Author

Participating Frequently

Now I just need to figure out if I can set up folders for each font family within that folder (e.g. "Helvetica," "Helvetica Neue," etc...) or if I have to just dump them all in there. Hope this workaround doesn't screw with my system stabillity.

M

mlittle1105Author

Participating Frequently

PS: Thanks to everyone who volunteered their time to help me diagnose and address this issue.

A

Anonymous

Correct answer

It may be the way the fonts are displaying.

Are they available to programs like Word or Wordpad or Notepad?

Are they present as files in the Windows\ Fonts folder?

Did you install them via the Control Panel?

M

mlittle1105Author

Participating Frequently

Please find my answers to your questions below.

M

mlittle1105Author

Participating Frequently

Thanks for the info. Actually, I was hoping that you did have it, though I have no clue whether any version of it will run on Win7. Adobe dropped it, though ATM-Lite was supported for sometime.

Reason that I was asking was in hopes that you both had it, and that it could work with Win7. It was great for managing Type I fonts, and I still keep a copy of it on XP-Pro (though it is a NT-4 version), just to get 100% use of the old Type I's.

Also, Extensis' Suitcase handles Type 1's well. Again, I do not know if it works with Win7. It also includes a utility, Font Dr., that will check the system for corrupt fonts and will repair most, and offer to Delete the ones, that cannot be fixed. The beauty of Suitcase is that if you have the font files anywhere on your system, it will install, and uninstall them on the fly and to suit.

Now, you mention the Drag-n-Drop installation. Earlier on, you did mention that you had used Control Panel>Fonts>Install New Fonts. Is that correct? The Install New Fonts will update the Registry, and it could be that Adobe programs are looking there first, and if they do not see the fonts in the Registry, will not look any further. I do have to admit that I do not know Win7, and there could well be changes in the way that fonts are managed.

Again, just thinking aloud.

Good luck,

Hunt

PS - there is a free font manager, FontFrenzy, and it comes highly recommended. I do not know if it is ported for Win7 though.

Bill,

Thanks for your thoughtul and thorough reply.

To clarify, I do have a copy of ATM, but just have not installed it on my XP computer or this new one. It is on my Illustrator 10 install disk. Not sure if it will work on Windows 7, as Illustrator 10 would not run on the new computer until I set the compatibility to work with Vista and earlier. I suppose that I could install it and see if it works. Might be worth a shot.

I will check out the software titles you referenced.

With regard to font installation on Windows 7, there are three techniques as far as I can tell. They are:

1) Drag and drop method: Works the same as it always has. Simply drag the typefaces into the Fonts folder or Control Panel > Fonts.

2) You can navigate to where a font file is located (the desktop, for instance) and then right-click on it and choose "Install." This is what I referred to previously, and I tried it after drag-and-drop did not work.

3) For the third method (according to Windows 7 documentation I found online at http://social.answers.microsoft.com/Forums/en-US/w7desktop/thread/324ecdc6-8574-4527-8099-efc430bf550f), you are supposed to be able to go into the Control Panel > Fonts, press ALT (to display the menu) and then choose File > Install New Font. You would then be prompted to navigate to the typeface you want to install. However, this option is not available on my computer. When I tried it, I can access the File menu, but "Install New Font" is not listed on the dropdown.

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