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Graphics processor not detected in the latest version of Photoshop 2020 on Windows

New Here ,
Oct 08, 2020

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Hello, I have both Adobe Photoshop Version: 20.0.10 and the latest version 

 

The latest version refuses to detect my graphics card. attached the two views, latest drivers downloaded, any ideas?

 

 

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Graphics processor not detected in the latest version of Photoshop 2020 on Windows

New Here ,
Oct 08, 2020

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Hello, I have both Adobe Photoshop Version: 20.0.10 and the latest version 

 

The latest version refuses to detect my graphics card. attached the two views, latest drivers downloaded, any ideas?

 

 

{Thread title edited by moderator}

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Performance, Problem or error

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Oct 08, 2020 0
Adobe Employee ,
Oct 09, 2020

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Hi,

 

We're sorry about the trouble with Photoshop. We currently have an ongoing issue in Photoshop where the application is not able to detect some older graphics cards. Our developers are investigating the issue and working on a fix.

Please check: https://feedback.photoshop.com/conversations/photoshop/photoshop-212-not-detecting-older-gpus/5f5f46...

 

You can add your vote to the thread and follow it for information on updates related to the issue.

 

You can try the steps suggested in the link below to check if it helps: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Regards,

Nikunj

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Oct 09, 2020 0
New Here ,
Oct 16, 2020

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Thankyou for getting back to me, lets hope its resolved really soon as I miss the options available when not recognised. 

 

regards

Ralph..

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Oct 16, 2020 0
Adobe Community Professional ,
Oct 16, 2020

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Until this is fixed, the best way to deal with it is to use the Creative Cloud desktop app and uninstall the latest version, and look in the menu for "Other Versions", and choose 21.1.3

 

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Oct 16, 2020 0
New Here ,
Oct 18, 2020

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Thankyou, Ive already done this.. 

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Oct 18, 2020 0