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kristenlmeyer
Participating Frequently
December 20, 2016
Frage

I get the error “Could not initialize photoshop because the preferences file was invalid (it has been deleted)”

  • December 20, 2016
  • 4 Antworten
  • 9906 Ansichten

When I try to open photoshop I get the error “Could not initialize photoshop because the preferences file was invalid (it has been deleted)” please help I cannot open any photoshop files or start the application

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4 Antworten

kristenlmeyer
Participating Frequently
December 21, 2016

Problem solved!!! I held command+option+shift keys pressed while launching photoshop and a box pops up and you choose the option to delete the preferences file

craigs32021951
Participant
July 7, 2017

which is in pc language if you could please

kristenlmeyer
Participating Frequently
December 20, 2016

CS5 Mac OS X version 10.9.5

Peru Bob
Community Expert
Community Expert
December 20, 2016

What version of Photoshop and what operating system?

kristenlmeyer
Participating Frequently
December 20, 2016

PS CS5 Mac OS X version 10.9.5

Peru Bob
Community Expert
Community Expert
December 20, 2016
Jon Fritz
Community Expert
Community Expert
December 20, 2016

Moved out of the Forum Lounge and over to the Photoshop General Discussion forum.