Participating Frequently

Answered

I want to work offline

Forum|Forum|6 years ago
June 1, 2019
8 replies
7568 views

I am now being required by Photoshop to sign in before I can open my files.

How can I work in Photoshop offline, without signing in? This has never been a problem for me before.

Correct answer davescm

'No one here is explaining HOW to go offline if you don't sign out? Do you just disconnect the WIFI?'

Yes.

The function is there so that you can still use Photoshop out and about where you may not have access to the internet. As stated above though, your must have signed in to your account while you had internet access, and you will need to access the internet after the grace period (which can vary by subscription) to validate your subscription. More info here:

https://helpx.adobe.com/uk/creative-cloud/kb/internet-connection-creative-cloud-apps.html

Dave

M

MARTHA30124914fkn5

Participant

Same. I want to just go on my laptop and work offline anywhere -- WITHOUT HAVING TO HAVE INTERNET CONNECTION. Doesn't work!

D Fosse

Community Expert

Could you be a little more specific? What, exactly, "doesn't work"?

M

MARTHA30124914fkn5

Participant

I get it. I also just want to open the app and work offline on my laptop without internet connection. It doesn't seem to work. It sucks.

TheDigitalDog

Inspiring

I get it. I also just want to open the app and work offline on my laptop without internet connection. It doesn't seem to work. It sucks.

By @MARTHA30124914fkn5

The Creative Cloud software verifies the account status on Adobe servers once a day. If the account is in good standing (that is, payment is up-to-date) when the last verification happens, the software status refreshes to run for at least 99 days offline with an annual subscription. Month to month, much less!

See:

https://helpx.adobe.com/ie/creative-cloud/kb/internet-connection-creative-cloud-apps.html

https://helpx.adobe.com/creative-cloud/help/manage-apps-services-desktop.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Jeff Arola

Community Expert

See if this solves the issue:

https://helpx.adobe.com/download-install/kb/cannot-verify-subscription-offline-mode.html

K

Karine5C14

Participant

Desynchronizing in Windows 10 doesn't help, I have just tried. The internet is broken for a few days here because they are fixing the fiber cables (and waging war on each other between access providers) so at least I have extra time on my hands to work and practice and create in Adobe, but as my wifi internal card dysfunctions (seemingly broken) I can't connect at all and use Photoshop (or I guess any other from the series). Most disappointed to be held hostage although I paid. Open source might become my second- choice mantra next year. 😒

T

Test Screen Name

Legend

The software is licensed to you, personally, not to the computer. It is licensed to you, and you identify yourself by signing in with your Adobe ID. By connecting you to the software it can check that your subscription is being paid for, and stop it working if you cancel or don't pay. It connects regularly, but apparently it will try for up to 30 days before giving up and refusing to run.

This means you can install the software on multiple computers you own, and move around them by signing out and signing in. It also means one computer could be shared by different people, using their own Adobe ID at different times.

T

Test Screen Name

Legend

If you sign out you cannot use your subscription, period. Not until you sign in again. STOP SIGNING OUT!!

M

mhsociety

Participant

No one here is explaining HOW to go offline if you don't sign out? Do you just disconnect the WIFI? What if I want to use my email but work in Photoshop offline? I think that's what the person is trying to do.

davescm

Correct answer

Community Expert

'No one here is explaining HOW to go offline if you don't sign out? Do you just disconnect the WIFI?'

Yes.

The function is there so that you can still use Photoshop out and about where you may not have access to the internet. As stated above though, your must have signed in to your account while you had internet access, and you will need to access the internet after the grace period (which can vary by subscription) to validate your subscription. More info here:

https://helpx.adobe.com/uk/creative-cloud/kb/internet-connection-creative-cloud-apps.html

Dave

T

Test Screen Name

Legend

We answered that. You aren't required to sign in unless you signed out, or a long time has passed. So, why would you sign out?

I D W A F NAuthor

Participating Frequently

The question is: why am i required to be signed in now?

I used to just be able to work in this program, sign in once in a while to update, then sign out.

I don't use the cloud, I'm not sharing stuff in any other way, yet it is no longer my choice whether to stay logged in. I guess the only answer here is that this is just the way it is now.