Images won't open/can't see open images in Photoshop CC

New Here ,
Aug 29, 2016

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I don't understand what's wrong with my Photoshop CC application. I have tried opening .NEF files, .jpg files, and a photo uploaded from my cell phone, and each time I can see the title of the photo appear as if it's open, but the window remains blacked out. But the thing is, it was working just fine yesterday. I feel like I just recently launched the latest application update, like within the last couple of weeks, and I'm not getting any error messages popping up, so I don't understand what's going on, and it's very frustrating when I'm trying to use the application to edit a photo I'm posting online for business purposes.

Does turning off »Use Graphics Processor« in the Performance Preferences and restarting Photoshop have any bearing on the issue?

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Images won't open/can't see open images in Photoshop CC

New Here ,
Aug 29, 2016

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I don't understand what's wrong with my Photoshop CC application. I have tried opening .NEF files, .jpg files, and a photo uploaded from my cell phone, and each time I can see the title of the photo appear as if it's open, but the window remains blacked out. But the thing is, it was working just fine yesterday. I feel like I just recently launched the latest application update, like within the last couple of weeks, and I'm not getting any error messages popping up, so I don't understand what's going on, and it's very frustrating when I'm trying to use the application to edit a photo I'm posting online for business purposes.

Does turning off »Use Graphics Processor« in the Performance Preferences and restarting Photoshop have any bearing on the issue?

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Aug 29, 2016 1
LEGEND ,
Aug 29, 2016

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Does turning off »Use Graphics Processor« in the Performance Preferences and restarting Photoshop have any bearing on the issue?

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Aug 29, 2016 5
New Here ,
Feb 24, 2017

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this seems to work for me! Thank you

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Feb 24, 2017 1
LEGEND ,
Feb 24, 2017

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Unfortunately that is not a proper solution as it invalidates GPU dependent features (like the Rotate View Tool for example) but it indicates problems with the GPU driver or the OS.

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Feb 24, 2017 0
New Here ,
Dec 02, 2020

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You saved my day! THANKS!

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Dec 02, 2020 0
New Here ,
Nov 23, 2017

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Ahh, thank u very much!

J

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Nov 23, 2017 1
New Here ,
Dec 28, 2020

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Still facing the same problem. 

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Dec 28, 2020 0