Is my country eligible for a refund?

New Here ,
May 15, 2021 May 15, 2021

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I bought a month-to-month plan for Photoshop on May 5 and I've cancelled it today, May 10th. At the end of the cancel process it said that I would get a full refund, since I cancelled before the 14-day limit. But acording to this: https://www.adobe.com/legal/subscription-terms.html in Cancellation Terms it states that some countries requiret to cancel only by contacting customer support. This is the list: https://helpx.adobe.com/x-productkb/policy-pricing/countries-served-by-digital-river.html and my country, Peru, is there. But I cancelled without contacting them and had no trouble. Will I get my full refund or do I have to contact customer support for it?

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Download and install, FAQ, Make It, Performance, Windows

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Adobe Community Professional ,
May 15, 2021 May 15, 2021

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This is a user-to-user forum and we cannot assist with billing. Contact Adobe Customer Care 
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 

and do not respond to scammers who may PM you purporting to be Adobe.

 

~ Jane

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