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Issue with one Photoshop Temp file going bigger

Community Beginner ,
Jan 31, 2020 Jan 31, 2020

Hello everyone (and best wishes for the new year)

 

I'm encountering a problem for several weeks with Photoshop CC 2020 and previous versions (on PC)

 

In my C: > user > admin > AppData > Local > Temp folder, I have one and only one temp file of 34,9Go. 

It has a name with a series of random numbers that change on each start, but the file remains the same and keep getting bigger.

 

Obviously I can't delete it while using Photoshop, and when I close the program the file disappears,  so I can't see it in the folder. I tried CCleaner and other stuff like that to scan the PC but it didn't work.

 

I also tried to switch the scratch disk to C: to D:, I change some cache parameters in the program, and here again the problem remains. This temp file seems to don't want to disappear of himself. 

It's starting to get worrying because my disk will soon be full because of this file.

 

Does anyone have a solution to force its deletion ? Thanks in advance for your help !

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correct answers 1 Correct answer

People's Champ , Feb 01, 2020 Feb 01, 2020
Close Photoshop. Rename (or delete, or move somewhere) the folder
"C:\Users\Admin\AppData\Roaming\Adobe\Adobe Photoshop 2020\Adobe Photoshop 2020 Settings."
Launch Photoshop.
 
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People's Champ ,
Feb 01, 2020 Feb 01, 2020
Close Photoshop. Rename (or delete, or move somewhere) the folder
"C:\Users\Admin\AppData\Roaming\Adobe\Adobe Photoshop 2020\Adobe Photoshop 2020 Settings."
Launch Photoshop.
 
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Community Beginner ,
Feb 04, 2020 Feb 04, 2020

Hello r-bin, so sorry for the delay...

 

It worked !! Omg it worked ! I renamed the "adobe photoshop 2020 settings" in "adobe photoshop 2020 settings 2" (placed in the same folder), it created automatically a new "adobe ps 2020 settings" folder, and then... wow ! I now have a temp file of only 13GB instead of 40GB ! 😄 I don't know what kind of sorcery it is lol but it worked ! May I delete the previous folder without any risk of crash or something ? 

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People's Champ ,
Feb 04, 2020 Feb 04, 2020
There, besides the preference file, there are also settings for all sorts of tool presets and various filters. Maybe there was something very large or damaged. Before deleting, check that your presets are configured as necessary (if this is important to you of course).
 
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New Here ,
Jul 01, 2020 Jul 01, 2020

Hi i had this issue also i had 5 temp files that weigh 65 gb and i could never erase them i actually lost work since i installed 2 previous photoshops and still had that scratch disk error, no matter what i did never fixed it. i was sad, but this post and your solution saved me! followed the steps and now i can use it now! however, i am curious those huge files will they ever appear again?

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New Here ,
Nov 18, 2020 Nov 18, 2020

Hello there  i have a problem with my adobe photoshop program. Every thing is fine until I get into the editing part. It tends to make several temp files which takes up about 450Gb+. When I resize the images it takes a long time to complete and makes a big temp file. With the older versions of photoshop it wasn't like this is there anything you can do to help?

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Community Expert ,
Nov 19, 2020 Nov 19, 2020

Photoshop always makes a temp file, known as a scratch disk file, while working. On large documents that can run to 100s of GB. That is normal and should be deleted on closure.

This is not new, it has always worked this way. The location is set by the scratch disk settings in Preferences.

Dave

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New Here ,
Nov 19, 2020 Nov 19, 2020

Yes i understand that, my photoshop just doesn't work when I resize an image it tends to freeze and not work I understand a 100gb temp file but a 400 several temp files isn't normal 

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New Here ,
Sep 17, 2020 Sep 17, 2020

Just stumbled onto this forum cause I had the same issue with that Photoshop Temp file. And my file was climbing to 40 GB as well (we should have had a battle to see whose file could waste more space in little time! Terrible idea. Though, curious...)

 

Anyway, just wanted to cheers this beer to for not only presenting a solution to not one, but two problems. The space-wasting file and preventing me to from pouring this beer all over this computer out of sheer frustration!

 

Cheers, r-bin!

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New Here ,
Nov 01, 2021 Nov 01, 2021
LATEST

beni anlamak için çeviri yapman gerekecek . sen bir kralsın . 🙂 . aradığım cevap buydu ve sorunumdan kurtuldum . 

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