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Lagging Issue

Community Beginner ,
Oct 19, 2020

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Occasionally I use a skin softening method with the clone stamp tool at 10-20% flow and tap in the surrounding area to the source point. I've done this for quite some time and the only normal issue is the computer will lag behind if I'm working too quickly. I recently swapped my original hard drive for a sleek, sexy SSD to solve this problem but I seem to have created a worse one. Now if my tapping speed exceeds more than one tap per second (or so) most of the image area blacks out for a little less than a second. If I work quickly the image wil go black and stay that way until I stop. I've tried turning the graphics processor on and off as well as every setting under performance that looks like it might affect this issue. I've reached out to some pretty serious PS guys and no one has a clue whats happening. Any help would be greatly appreciated. I've attached a short video to show the problem.

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Mac, Performance, Problem or error

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Lagging Issue

Community Beginner ,
Oct 19, 2020

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Occasionally I use a skin softening method with the clone stamp tool at 10-20% flow and tap in the surrounding area to the source point. I've done this for quite some time and the only normal issue is the computer will lag behind if I'm working too quickly. I recently swapped my original hard drive for a sleek, sexy SSD to solve this problem but I seem to have created a worse one. Now if my tapping speed exceeds more than one tap per second (or so) most of the image area blacks out for a little less than a second. If I work quickly the image wil go black and stay that way until I stop. I've tried turning the graphics processor on and off as well as every setting under performance that looks like it might affect this issue. I've reached out to some pretty serious PS guys and no one has a clue whats happening. Any help would be greatly appreciated. I've attached a short video to show the problem.

TOPICS
Mac, Performance, Problem or error

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Oct 19, 2020 0
Adobe Community Professional ,
Oct 19, 2020

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Hello, did you restart Photoshop when making big changes?

(edit: seen the video) Wow, did you ever get a crash?

What are your settings in performance?

Could you post the contents of help>system info in Photoshop?

Is it using a tablet?

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Oct 19, 2020 1
Community Beginner ,
Oct 19, 2020

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I did restart each time I made a change.

No crashes.

Mac Mini mid 2010

Performance setting in attached image. Screen Shot 2020-10-19 at 6.05.33 PM.png

System info:

Adobe Photoshop Version: 21.2.4 20200922.r.323 2020/09/22: 8e8e91e8543 x64 Number of Launches: 6 Operating System: Mac OS 10.13.6 System architecture: Intel CPU Family:6, Model:7, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1 Physical processor count: 2 Processor speed: 2400 MHz Built-in memory: 16384 MB Free memory: 6684 MB Memory available to Photoshop: 14435 MB Memory used by Photoshop: 69 % ACP.local Status: - SDK Version: 1.30.8.3 - Core Sync Status: Reachable and compatible - Core Sync Running: 4.3.60.8 - Min Core Sync Required: 4.3.4.2 ACPL Cache Config: - Time to Live: 5184000 seconds - Max Size: 20480 MB - Purge Percentage: 50% - Threshold Percentage: 85% - Purge Interval: 60 seconds Manta Canvas: Disabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 128K Image cache levels: 3 Font Preview: Medium TextComposer: Latin The GPU Sniffer crashed on 10/3/20 at 8:33:57 PM Display: 1 Main Display Display Bounds: top=0, left=0, bottom=1080, right=1920 OpenGL Drawing: Enabled. OpenGL Allow Old GPUs: Not Detected. OpenGL Drawing Mode: Basic OpenGL Allow Normal Mode: True. OpenGL Allow Advanced Mode: True. AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=256
glgpu[0].GLName="NVIDIA GeForce 320M OpenGL Engine"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLRectTextureSize=8192
glgpu[0].GLRenderer="NVIDIA GeForce 320M OpenGL Engine"
glgpu[0].GLRendererID=16918042
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[60]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (May 24 2018 20:07:03)"
clgpu[0].CLDeviceVersion="1.0 "
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=256
clgpu[0].CLName="GeForce 320M"
clgpu[0].CLVendor="NVIDIA"
clgpu[0].CLVendorID=16918016
clgpu[0].CLDriverVersion="10.4.14 310.90.30.05b27"
clgpu[0].CLBandwidth=1.419e+09
License Type: Subscription Serial number: 90970018975781693201 GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2020/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 232.7G, 127.1G free Required Plug-ins folder: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/PlugIns/Required/ Primary Plug-ins folder: /Applications/Adobe Photoshop 2020/Plug-ins/ Installed components: dvametadata.framework dvametadata 12.1.0.0 AdobeXMPScript.framework AdobeXMPScript 79.164460 79.164460 ICUUnicode.framework ICUUnicode gtlib_12.0.23744 ICUConverter.framework ICUConverter gtlib_12.0.23744 AdobeCrashReporter.framework AdobeCrashReporter 8.0.7 boost_system.framework boost_system 12.1.0.0 AdobeACE.framework AdobeACE 2.20.02.46274 79.620289 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 12.1.0.0 dvascripting.framework dvascripting 12.1.0.0 dvaappsupport.framework dvaappsupport 12.1.0.0 dvaunittesting.framework dvaunittesting 12.1.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.46220 79.620005 AIDE.framework AIDE 1.5.0.46333 79.620495 dynamiclink.framework dynamiclink 12.1.0.0 dvaaccelerate.framework dvaaccelerate 12.1.0.0 dvametadataUI.framework dvametadataUI 12.1.0.0 boost_filesystem.framework boost_filesystem 12.1.0.0 AdobeBIB.framework AdobeBIB 1.2.03.46274 79.620289 AdobeXMPFiles.framework AdobeXMPFiles 79.164460 79.164460 AdobeLinguistic.framework 24237 dvaplayer.framework dvaplayer 12.1.0.0 PlugPlugOwl.framework PlugPlugOwl 9.4.0.146 AdobeAGM.framework AdobeAGM 4.30.87.46274 79.620289 adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 6.0 79.620289 AdobePDFL.framework AdobePDFL 15.0.0.46284 79.382206 dvacore.framework dvacore 12.1.0.0 AdobePIP.framework AdobePIP 8.1.0.73.49198 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.46220 79.620005 dvatransport.framework dvatransport 12.1.0.0 AdobeXMP.framework AdobeXMPCore 79.164460 79.164460 AdobeJP2K.framework AdobeJP2K 1.2.2.46210 79.274989 dvaaudiodevice.framework dvaaudiodevice 12.1.0.0 LogSession.framework LogSession 8.1.0.73.49198 PlugPlugExternalObject.framework 9.4.0.146 AdobeSVGAGM.framework AdobeSVGAGM 1.0.46274 79.620289 dvametadataapi.framework dvametadataapi 12.1.0.0 WRServices.framework WRServices 15.3.0 15.3.0.0 AdobeBIBUtils.framework AdobeBIBUtils 1.1.46274 79.620289 boost_threads.framework boost_threads 12.1.0.0 AdobeCoolType.framework AdobeCoolType 5.17.00.46274 79.620289 dvamediatypes.framework dvamediatypes 12.1.0.0 AdbePM.framework AdbePM 4.1.01.377270 1.620877 boost_date_time.framework boost_date_time 12.1.0.0 dynamic-torqnative.framework Torq Native uxp-3.8.0.45 AdobeMPS.framework AdobeMPS 5.8.1.46274 79.620254 dvaui.framework dvaui 12.1.0.0 ahclient.framework ahclient 4.1.1.0 ICUData.framework ICUData gtlib_12.0.23744 dvamarshal.framework dvamarshal 12.1.0.0 Unified Extensibility Platform uxp-3.8.0.45 Required plug-ins: Accented Edges 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 21.2.4, © 2014-2020 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 12.4 (555), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 12.4 (555), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 21.2 © 2002-2020 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 21.2 © 2003-2020 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Eazel Acquire 21.2 © 2007-2020 Adobe. All rights reserved. - from the file “EazelAcquire.plugin” Entropy 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 21.2 © 2012-2020 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 21.2 © 1990-2020 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 21.2 © 2020 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 21.2 © 2001-2020 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 21.2.4, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 21.2.4, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 21.2.4, © 2001-2020 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 21.2 © 1990-2020 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 21.2 © 1990-2020 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 21.2 © 1989-2020 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 21.2 © 1989-2020 Adobe. 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All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plug-ins: NONE Duplicate and Disabled plug-ins: NONE Plug-ins that failed to load: NONE Unified Extensibility Platform - Extensions: com.adobe.ccx.start 3.6.0.50 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-3.6.0/" CDO: 1.68.5
CmdN: 1.4.13
CDP: 1.95.4 com.adobe.photoshop.exportAs 0.1.0.0 - from the file "/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/UXP/com.adobe.photoshop.exportAs/" com.adobe.photoshop.personalization 1.0.0.0 - from the file "/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/UXP/com.adobe.photoshop.personalization/" Extensions: New Document 3.4.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.4.0/fnft.html?v=3.4.0.16” Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_275/index.html” com.adobe.stock.panel.licensing 0.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.stock.panel.licensing/index.html” com.adobe.inapp.typekit.purchase 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_275/purchaseTypekit.html” Home 2.14.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.14.0/index.html?v=2.14.0.22” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_275/extensions/stock-panel-licensing/index.html” com.adobe.capture.extension 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_275/extensions/capture/capture.html” Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.KulerPanel.html/index.html” Export As 4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Installed TWAIN devices: NONE

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