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Participant
March 2, 2021
Answered

Library Panel "Page Failed To Load..."

  • March 2, 2021
  • 3 replies
  • 5902 views

Hey Y'all, Question... My library panel has failed to load and this error message pops up in the panel. Any ideas on how to remedy this?  

 

This topic has been closed for replies.
Correct answer Mariia Novikova

Hi, sorry you are facing this! Seems like something didn't work on CCLibraries update. Could you please follow the steps in Solution 2 here:
https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html

Let us know if that fixes it. Thanks!

3 replies

folderolgirl
Known Participant
April 3, 2022

When I try to open the Libraries panel in PS CC2022, I get an error message within the panel. (Windows 10). Please see attached images for the error.

Mariia Novikova
Adobe Employee
Mariia NovikovaCorrect answer
Adobe Employee
March 2, 2021

Hi, sorry you are facing this! Seems like something didn't work on CCLibraries update. Could you please follow the steps in Solution 2 here:
https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html

Let us know if that fixes it. Thanks!

MizterX23Author
Participant
March 2, 2021

This totally worked! thank you so much! 

Kevin Stohlmeyer
Community Expert
Community Expert
March 2, 2021

Check to make sure your Creative Cloud app is updated.

There was an update to the sync and library ccx components recently.