Mac os Big Sur 11.4 | Photoshop 2021 Not Opening/Crash

New Here ,
May 28, 2021 May 28, 2021

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URGENT: Today I updated my OS, Mac os Big Sur 11.4 After update Photoshop Latest Version 2021 is not opening. Pls make a solution.

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Crash or freeze

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Adobe Community Professional ,
May 28, 2021 May 28, 2021

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Hi

Try resetting your Photoshop preferences

https://helpx.adobe.com/photoshop/using/preferences.html

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Community Beginner ,
May 30, 2021 May 30, 2021

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tried this with a computer restart. It didn't work.  Any other suggestions?  TIA

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Adobe Community Professional ,
May 30, 2021 May 30, 2021

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If after resetting prefs or disabling GPU doesn't help:

Try logging into another account (you may need to make one), still crashing? 

Try starting up in Safe mode (hold down Shift Key when booting), still crashing? 

You might want to try running a free utility like Onyx: still crashing? 

https://www.titanium-software.fr/en/onyx.html

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

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New Here ,
Jun 06, 2021 Jun 06, 2021

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Ever find a solution? Mine's doing the same thing and I need it working yesterday!

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Community Beginner ,
Jun 06, 2021 Jun 06, 2021

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Not yet.  I had Adobe chat working on my computer remotely for a couple of hours on Friday.  Tomorrow a senior advisor will try again.  (There is a cludge work around.  Set up a new user with administrative authority.  Log in. Photoshop will work but you lose access to all your preferences/settings for all your software)

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New Here ,
Jun 12, 2021 Jun 12, 2021

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Thanks! I thought I responded to this the day you wrote it.

 

How'd it go with Adobe?? Mine's still not working and I'm in trouble without it. Getting behind on some work.

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Community Beginner ,
Jun 12, 2021 Jun 12, 2021

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Adobe told me the problem was that my iMac didn't have at least 2GB of dedicated video ram and I needed to downgrade to photoshop 2020.  This didn't make a lot of sense when PS 2021 worked fine before I updated to OS 11.4 and also worked under 11.4 when I set up a new user with admin authority.  When I started to set up all my apps under the new user, I discovered that PS may work but my Topaz filters did not.  I've given up and ordered a new M1 Mac.  😢

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New Here ,
Jun 12, 2021 Jun 12, 2021

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Oh my... Okay, thanks man. 

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New Here ,
Jun 19, 2021 Jun 19, 2021

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i also updated and it was working now suddnly stoped and its saying adobe photoshop 2021 quit unexoextedly

pls can someone say what to do

 

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