MacOs Catalina – Photoshop 2021 – "Unknown error occurred" while exporting larger images

Dec 18, 2020

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Hi there! 🙂

I recently ran into a lot of issues while working on larger Photoshop files, there are no issues with smaller photoshop files (200mb or less).

First of all I can't export my files in the "Export as" tab and receive the message "Unknown error occurred".

Also whenever i try to change the image or canvas size the image stops rendering and previewing and therefore I can't work on the file anymore.

 

I never had any problems with larger photoshop files prior to these recent issues.


My System information:

MacBook Pro (16-inch, 2019)

macOs Catalina 10.15.5

2,6 GHz 6-Core Intel Core i7

16 GB 2667 MHz DDR4

AMD Radeon Pro 5300M 4 GB

Intel UHD Graphics 630 1536 MB

 

I have installed the most recent version of photoshop:
Photoshop 2021 – version 22.1

 

These problems make photoshop really useless as i can't use most of the features and therefore it's really frustrating, would be very thankful for any help! Thanks in Advance 🙂

Cheers from Austria,

Matthäus

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Problem or error

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MacOs Catalina – Photoshop 2021 – "Unknown error occurred" while exporting larger images

Dec 18, 2020

Copy link to clipboard

Copied

Hi there! 🙂

I recently ran into a lot of issues while working on larger Photoshop files, there are no issues with smaller photoshop files (200mb or less).

First of all I can't export my files in the "Export as" tab and receive the message "Unknown error occurred".

Also whenever i try to change the image or canvas size the image stops rendering and previewing and therefore I can't work on the file anymore.

 

I never had any problems with larger photoshop files prior to these recent issues.


My System information:

MacBook Pro (16-inch, 2019)

macOs Catalina 10.15.5

2,6 GHz 6-Core Intel Core i7

16 GB 2667 MHz DDR4

AMD Radeon Pro 5300M 4 GB

Intel UHD Graphics 630 1536 MB

 

I have installed the most recent version of photoshop:
Photoshop 2021 – version 22.1

 

These problems make photoshop really useless as i can't use most of the features and therefore it's really frustrating, would be very thankful for any help! Thanks in Advance 🙂

Cheers from Austria,

Matthäus

TOPICS
Problem or error

Views

25

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 18, 2020 0

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