Most Menu items are grayed out and Can't be used

Forum|Forum|7 years ago
January 10, 2019
4 replies
1664 views

I am unable to use many functions in Photoshop through the menu.

Most of the items under File, Edit, Image, Layer, Type, Select, Filter, 3D, View - are all greyed out. I also can't use shortcuts to do simple tasks like Transform and resizing. I've tried uninstalling the software and reinstalling the software.

I've also reset the Menu and Toolbars to the defaults.

Any idea how to fix this or why it is happening?

This topic has been closed for replies.

Eugenio.NYC

Participating Frequently

Hi, just in case, could you select the preference Legacy Compositing

Daniel E Lane

Inspiring

Also, what type o file are you opening and are you opening from a general folder or out of Adobe Bridge?

Sebastian Bleak

Community Expert

Could you upload a screenshot of your entire screen? That can sometimes provide us with some good info.

Was it working fine before? If so, you might want to try this:

Adobe Complete Reset of Adobe Preferences #340 - YouTube

Hope you find this helpful

davescm

Community Expert

Have you opened the image in Photoshop via Lightroom? If so, there is a known issue. Close both apps and then open Photoshop first. Keep Photoshop open and then open Lightroom. It should now work OK.

Dave

T

tatianaeAuthor

Participant

I actually don't have Lightroom downloaded. I only tried opening and editing design files in Photoshop so far.

davescm

Community Expert

OK

Can you show a screenshot of your file with a problem image open

Dave

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