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flash90272
flash90272
Participant
April 11, 2018
Answered

Need link to download CS5

  • April 11, 2018
  • 2 replies
  • 1441 views

Last Friday, April 6, 2018, we received assistance from Adobe technical support to install a trial version of Illustrator on our desktop.  The technician accessed our desktop remotely, and seemed to clean up our files so we could run Illustrator.  In the process, however, the version of Photoshop (CS5) we already had on our desktop was deleted/disabled, and we are no longer able to access Photoshop or any of the Photoshop files we had saved.

We were informed by technical support that we need to request a reset link to download CS5 and reinstall it in our system.  We would like help with this right away so that we can continue using these files.

(Contact information removed for security purposes. No one here is authorized to contact you at personal or business phone and email.)

Thank you,

David Tishbi Jewelry

    This topic has been closed for replies.
    Correct answer gener7

    Download Adobe Creative Suite 5 products

    Both Mac and PC installers.

    The installers only need the serial number and any qualifying serial number if the license is an upgrade.

    2 replies

    C
    Calgarts
    Participating Frequently
    December 22, 2019

    That download link sent me to creative cloud not CS5

    Rob_Cullen
    Community Expert
    Rob_CullenCommunity Expert
    Community Expert
    December 23, 2019

    As of 9th Dec 2019, Adobe no longer provide Download links for CS products.

    See a discussion at- https://community.adobe.com/t5/photoshop/photoshop-cs6-amp-new-mac-os-update/td-p/10815314

     

    https://helpx.adobe.com/support/programs/support-periods.html

    Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
    gener7
    Community Expert
    gener7Community ExpertCorrect answer
    Community Expert
    April 11, 2018

    Download Adobe Creative Suite 5 products

    Both Mac and PC installers.

    The installers only need the serial number and any qualifying serial number if the license is an upgrade.

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