Neural Filters error "there was an error running this filter"

Forum|Forum|5 years ago
October 22, 2020
13 replies
35406 views

When I try to use a neural filter, I get an error "there was an error running this filter" and a warning "there was an issue running filters". I suspect this is because on my corporate network we use an internet proxy. Is there a way to set proxy settings in Photoshop?

{Moderator note: Edited the thread title}

Problem or error

Correct answer MRM5C70

me too 😞

I have just installed PS 22.4.0 today on my windows 10, 64 PC with 12 gb of Ram.

When I try to use the neural filters I get the message:"there was an error running this filter"

Could it be a graphics card problem?

many thanks

Ok. Here's the solution I found on internet which also worked for me.
I can not write it here because of some spam notice. Check the attachment for the instructions.

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Mohit Goyal

Community Manager

Hi there,

We're sorry for the error message while running the neural filter. Could you please refer to the following article and try the offered solution: https://helpx.adobe.com/photoshop/kb/known-issues.html#ErrorusingNeuralFilters

It should resolve the problem for you. Let us know, how it goes.

Thanks,

Mohit