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michelleh67922691
Participant
November 11, 2016
Answered

No transparent option in 2017

  • November 11, 2016
  • 9 replies
  • 21026 views

I just upgraded to Photoshop CC 2017. Now I'm not able to create a new document with a transparent background. My only options are white, black and background color. Is this a bug or intentional? If intentional...why? I always start with a transparent background.

    This topic has been closed for replies.
    Correct answer Conrad_C

    Expanding Advanced Options isn't the real issue, it's that the last two options in the Background Contents menu are hidden by default. They're there, but you can't see them because even when the Background Contents menu is fully expanded, the last two options are covered by the bottom of the frame enclosing the much taller parent panel.

    What you have to do is scroll the parent panel, but not everyone notices the hard-to-see thin scroll bar at the right edge. Only after scrolling the parent panel can you see the entire Background Contents menu and the Transparent option.

    9 replies

    J
    JFKelley
    Participant
    April 15, 2018

    Bingo!  The magical hidden scroll bar.  I like Easter Egg hunts and Where's Waldo as much as the next person.  Not so fond of it in UI design however. 

    Thanks!!!

    sheridanm18193070
    sheridanm18193070
    Participant
    August 10, 2017

    Thank you!!  It has taken me 3 hours of searching to find this simple answer!

    C
    CBKilledHerHusband
    Participant
    April 25, 2017

    Scroll! (facepalm)

    tinah19812030
    tinah19812030
    Participant
    March 12, 2017

    Thank you SO much!

    I've used Photoshop for years. I can't remember a version that has had so many little irritations.

    amw67105387
    amw67105387
    Participant
    March 27, 2017

    What if you've already created the file -and worked on it for an hour - when you realize it's not transparent. How do I go back to reset the file settings to transparent. 

    Jeesh! Should'a stuck with my cheap photoshop version that I paid for long ago!!

      gener7
      Community Expert
      gener7Community Expert
      Community Expert
      March 27, 2017

      What happens when you click on the Background Layer Lock icon. A floating layer should be transparent.

      Amrita Chandra Das
      Amrita Chandra Das
      Participant
      March 4, 2017

      No Transparent Option In Adobe Photoshop CC 2017(Solved) | Make photoshop 2017 transparent background.

      Here is the solution. This not a problem just scroll down with your mouse you will get the transparent options. Check this video

      K
      kava1
      Participant
      November 28, 2017

      Looks so easy - but the only way I can get a scroll bar is to open the 'advanced options' but still no option to choose transparent.

      Without the 'advanced options' opened, there is NO SCROLL BAR on this panel!!!!

      What am I missing in Photoshop to be able to get this scroll bar!!!! MOST FRUSTRATING.....

      gener7
      Community Expert
      gener7Community Expert
      Community Expert
      November 28, 2017

      You really don't need Advanced if all you want is a transparent background.

      Click on "White" under Background Contents:

      You first see this:

      Now if you have a trackpad, push up with your two fingers in this dark area and you

      will see the rest of the options including Transparent.

      sonofmrsnak
      sonofmrsnak
      Inspiring
      November 11, 2016

      Thanks all for bringing this up. I also never would have found this without forum help!
      Adobe, you need to fix this in the next release. There is no logical reason to have it hidden.

        Conrad_C
        Community Expert
        Conrad_CCommunity ExpertCorrect answer
        Community Expert
        November 11, 2016

        Expanding Advanced Options isn't the real issue, it's that the last two options in the Background Contents menu are hidden by default. They're there, but you can't see them because even when the Background Contents menu is fully expanded, the last two options are covered by the bottom of the frame enclosing the much taller parent panel.

        What you have to do is scroll the parent panel, but not everyone notices the hard-to-see thin scroll bar at the right edge. Only after scrolling the parent panel can you see the entire Background Contents menu and the Transparent option.

          M
          michelleh67922691Author
          Participant
          November 11, 2016

          OMG...thank you so much Conrad! I didn't even notice that scroll bar and even if I had, I wouldn't have though it would display more options.

          Not good "usability" Adobe!! "Hidden" options? How is that helpful?

            Theresa J
            Community Expert
            Theresa JCommunity Expert
            Community Expert
            November 11, 2016

            This threw me off the first time I created a new document in 2017 too. I think the product team intentionally redesigned the New Doc window to simplify it for beginners. Unfortunately it complicated things for those of us who have used Photoshop for awhile. But just like every other change that has come before this one, I will get used to it in time.

              gener7
              Community Expert
              gener7Community Expert
              Community Expert
              November 11, 2016

              You can return to the legacy New File dialog box

                gener7
                Community Expert
                gener7Community Expert
                Community Expert
                November 11, 2016

                Or if you expand "Advanced Options" in this new dialog, Transparent will then be an option.

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