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PFreeman1
Participant
June 20, 2017
Question

Not right kind of file

  • June 20, 2017
  • 3 replies
  • 389 views

Trying to open a .tif file, get "not right kind of document" error. Will not open with "Open As..." either. Photoshop WILL open other .tif files.

Illustrator opens the same file just fine.

Windows photo viewer opens it as well.

Windows 10

RAM 16GB

PS CC 2017

AI CC 2017

    This topic has been closed for replies.

    3 replies

    barbara_a7746676
    Community Expert
    barbara_a7746676Community Expert
    Community Expert
    June 21, 2017

    You could also try using Camera Raw to open the tiff file.

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    PFreeman1Author
    Participant
    June 21, 2017

    I talked to Adobe support, they said it was a corrupted layer. It would open if the program opened it flattened (like AI or Photo Viewer) but trying to open with layers gives the error. Sooo I get to rebuild my file!

    barbara_a7746676
    Community Expert
    barbara_a7746676Community Expert
    Community Expert
    June 21, 2017

    Normally Photoshop will open TIFF files. Have you tried dragging the tiff file into an open Photoshop window?

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    PFreeman1Author
    Participant
    June 20, 2017

    I can go into Illustrator, export as .tif and PS will then open it. But I lose my layers doing that. Is there any way to save the layers? And get PS to open it?

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