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Opening PDF or Illustrator file and Photoshop opens a blank file

New Here ,
Oct 09, 2020

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Whene ever I open an Illustrator file or PDF in Photoshop it opens a blank file, I have to re open it so I can see the file it self.

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Bug, Performance, Problem or error

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Opening PDF or Illustrator file and Photoshop opens a blank file

New Here ,
Oct 09, 2020

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Whene ever I open an Illustrator file or PDF in Photoshop it opens a blank file, I have to re open it so I can see the file it self.

TOPICS
Bug, Performance, Problem or error

Views

40

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Oct 09, 2020 0
Adobe Community Professional ,
Oct 09, 2020

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This happen with all files or specific files?!
Which version you are working with?!
___
By the way, resetting photoshop may help you.
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and relaunch Photoshop the way you normally would.

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Oct 09, 2020 0
John5E9E LATEST
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Oct 09, 2020

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AI and AI pdf files. I am using the latest Creative Cloud.

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