Inspiring

Answered

P: 3D feature issue in Photoshop 22.4

Forum|Forum|4 years ago
May 13, 2021
7 replies
18578 views

After installing PS 22.4 the 3D features in PS no longer work. If i switch to 3D mode i have a black preview window up to the upper left and the second i try to move the 3D object it vanishes and i get strange artifacts on my screen. If i ignore the fact i no longer can see my 3D object and hit render it will render but not correctly flashing different colors.

what i have done:

Re-installed GPU drivers

Made sure my GPU is set to max performance

I reset my preferences in Photoshop

Made sure all settings in 3d and performance were set correctly in adobe

toggled use native

System Info below:

Adobe Photoshop Version: 22.4.0 20210512.r.195 5b318a5 x64
Number of Launches: 4
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19041.928
System architecture: Intel CPU Family:6, Model:14, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 4008 MHz
Built-in memory: 65474 MB
Free memory: 41992 MB
Memory available to Photoshop: 51355 MB
Memory used by Photoshop: 70 %
SAM SDK Version: 2.0.0-main.480
ACP.local Status:
- SDK Version: 1.45.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.11.0.12
- Min Core Sync Required: 4.3.28.24
ACPL Cache Config:
- Time to Live: 5184000 seconds
- Max Size: 20480 MB
- Purge Percentage: 50%
- Threshold Percentage: 85%
- Purge Interval: 60 seconds
Live Edit Client SDK Version: 3.80.01
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 6
Font Preview: Medium
TextComposer: Latin
------- GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA Quadro RTX 5000
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
VRAM: 16,955 MB
Required VRAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
GPU Allow Normal Mode: True
GPU Allow Advanced Mode: True
GPU Drawing Mode: Advanced
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=3440
Display: 2
Display Bounds: top=0, left=3440, bottom=1440, right=6880
Start sniffer 2021-05-13 10:43:36
C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe -app=Photoshop -verbose=1 -comment=Photoshop Version: Adobe Photoshop 22.4.0 20210512.r.195 5b318a5 x64
# Photoshop Version: Adobe Photoshop 22.4.0 20210512.r.195 5b318a5 x64
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY3
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (3,440 1,440), w=3,440, h=1,440)
Dimensions: (3,440 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA Quadro RTX 5000 index=0 preferred=1)

Display 1
Display: \\.\DISPLAY4
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((3,440 0) -> (6,880 1,440), w=3,440, h=1,440)
Dimensions: (3,440 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA Quadro RTX 5000 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA Quadro RTX 5000
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY3
\\.\DISPLAY4
GPU accessible RAM: 16,955 MB
VRAM: 16,955 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,327 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_27b7032dc800f1a9\nvldumdx.dll
Driver date: 2021-02-26 000000.000000-000
Driver age: 3 months
Driver version: 27.21.14.7005
D3D-ID: 7856
End platform native

Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY3
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (3,440 1,440), w=3,440, h=1,440)
Dimensions: (3,440 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA Quadro RTX 5000/PCIe/SSE2 index=0 preferred=1)

Display 1
Display: \\.\DISPLAY4
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((3,440 0) -> (6,880 1,440), w=3,440, h=1,440)
Dimensions: (3,440 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA Quadro RTX 5000/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA Quadro RTX 5000/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY3
\\.\DISPLAY4
GPU accessible RAM: 16,955 MB
VRAM: 16,955 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,327 MB
API version: 2.1 (2.1.2 NVIDIA 470.05)
Device version: 2.1 (2.1.2 NVIDIA 470.05)
Vendor name: NVIDIA
Driver: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_27b7032dc800f1a9\nvldumdx.dll
Driver date: 2021-02-26 000000.000000-000
Driver age: 3 months
Driver version: 27.21.14.7005
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL

Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA Quadro RTX 5000
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 17,179 MB
VRAM: 17,179 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 363 GB / s
Compute score: 4,577.92
Device name string: NVIDIA Quadro RTX 5000
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL

End sniffer 2021-05-13 10:43:36

This topic has been closed for replies.

Correct answer Mohit Goyal

Hi all,

We're sorry for the 3D render issue in Photoshop 22.4. We have acknowledged this issue and our team is working on it.

We recommend using the Tech Preview option for overriding Photoshop’s native canvas mode to continue to use the 3D features. Go to Preferences > Technology Previews, and check the item Deactivate Native Canvas, then restart Photoshop. Check out the following article for information and workaround on this issue: Known issues in Photoshop

Thanks,

Mohit

jimar8

Participating Frequently

After creating 3D files in PS 22 and/or 23.2.1 I could not see them on the screen when I reopened them. Using the suggested "deactivate Native Canvas" and restart I am able to see the files once again. I am reluctant to try to work with the files since PS sends messages that it no longer supports 3D.

joeh87907460

Inspiring

Today, 5.30.2021 I updated to the latest version of photoshop 22.4.1 and it ruined the 3D tools. I have version 21.2.8 installed on my computer and it still works perfectly. I have an Nvidia GTX 1070 video card with 8GB of v-ram, 32GB of system ram, dedicated SSD scratch disk, Ryzen 7 2700X processor. I manually updated to the latest Windows 10 updates and manually updated to the latest Nvidia creator drivers for my video card. Everything is up to date.

Attached is a video of what it's doing/not doing, version 22.4.1 first then version 21.2.8 that is working perfectly. And some screen shot stills too.

Here is the link to the video. I tried to insert it in the message like you can pictures but adobe only returned an error message telling me to insert the link, which I did... Broken message system just like broken software... broken_3d_tools_photoshop_22_4_1_updated_may_30_2021.MP4

System info:

Adobe Photoshop Version: 22.4.1 20210518.r.211 7b18b4f x64
Number of Launches: 145
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19041.928
System architecture: AMD CPU Family:15, Model:8, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 3700 MHz
Built-in memory: 32716 MB
Free memory: 17676 MB
Memory available to Photoshop: 25149 MB
Memory used by Photoshop: 59 %
SAM SDK Version: 2.0.0-main.480
ACP.local Status:
- SDK Version: 1.45.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.11.0.12
- Min Core Sync Required: 4.3.28.24
ACPL Cache Config:
- Time to Live: 5184000 seconds
- Max Size: 20480 MB
- Purge Percentage: 50%
- Threshold Percentage: 85%
- Purge Interval: 60 seconds
Live Edit Client SDK Version: 3.80.01
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Disabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 0
Image tile size: 132K
Image cache levels: 6
Font Preview: Medium
TextComposer: Latin
------- GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce GTX 1070
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
VRAM: 8,480 MB
Required VRAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
GPU Allow Normal Mode: True
GPU Allow Advanced Mode: True
GPU Drawing Mode: Advanced
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
Display: 2
Display Bounds: top=145, left=-1920, bottom=1225, right=0
Start sniffer 2021-05-30 20:39:53
C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe -app=Photoshop -verbose=1 -comment=Photoshop Version: Adobe Photoshop 22.4.1 20210518.r.211 7b18b4f x64
# Photoshop Version: Adobe Photoshop 22.4.1 20210518.r.211 7b18b4f x64
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (2,560 1,440), w=2,560, h=1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1070 index=0 preferred=1)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((-1,920 145) -> (0 1,225), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1070 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1070
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 8,480 MB
VRAM: 8,480 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,152 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_GTX_1070
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_d32078c1f36dc73e\nvldumdx.dll
Driver date: 2021-05-06 000000.000000-000
Driver age: 0 months
Driver version: 27.21.14.6259
D3D-ID: 7041
End platform native

Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (2,560 1,440), w=2,560, h=1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=GeForce GTX 1070/PCIe/SSE2 index=0 preferred=1)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((-1,920 145) -> (0 1,225), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=GeForce GTX 1070/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: GeForce GTX 1070/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 8,480 MB
VRAM: 8,480 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,152 MB
API version: 2.1 (2.1.2 NVIDIA 462.59)
Device version: 2.1 (2.1.2 NVIDIA 462.59)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_d32078c1f36dc73e\nvldumdx.dll
Driver date: 2021-05-06 000000.000000-000
Driver age: 0 months
Driver version: 27.21.14.6259
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL

Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: GeForce GTX 1070
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 CUDA)
Device version: 1.2 (OpenCL 1.2 CUDA)
Vendor name: NVIDIA
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 192 GB / s
Compute score: 1,832.62
Device name string: GeForce GTX 1070
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL

End sniffer 2021-05-30 20:39:53
------- GPU
License Type: Subscription
Serial number: 96040238540626326276
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2021\
Temporary file path: C:\Users\Joe\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
E:\, 232.9G, 210.4G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2021/04/13-00:37:03 79.058b66a 79.058b66a
AdbePM.dll PatchMatch 2021/03/18:01:58:50 1.629038 1.629038
AdobeLinguistic.dll Adobe Linguisitc Library 14.3.0.8d27706
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2021/04/14-00:39:44 79.ecac319 79.ecac319
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.abfb21f 79.abfb21f
AdobeXMP.dll Adobe XMP Core 2021/04/14-00:39:44 79.dabacbb 79.dabacbb
AdobeXMPFiles.dll Adobe XMP Files 2021/04/14-00:39:44 79.dabacbb 79.dabacbb
AdobeXMPScript.dll Adobe XMP Script 2021/04/14-00:39:44 79.dabacbb 79.dabacbb
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2021/04/13-00:37:03 79.058b66a 79.058b66a
AID.dll AID DLL 1.0.0.21
AIDE.dll AIDE 2021/04/01-00:40:18 79.3c4373a 79.3c4373a
ARE.dll ARE 2021/04/13-00:37:03 79.058b66a 79.058b66a
AXE8SharedExpat.dll AXE8SharedExpat 2021/04/13-00:37:03 79.d85f1ec 79.d85f1ec
AXEDOMCore.dll AXEDOMCore 2021/04/13-00:37:03 79.d85f1ec 79.d85f1ec
Bib.dll BIB 2021/04/13-00:37:03 79.058b66a 79.058b66a
BIBUtils.dll BIBUtils 2021/04/13-00:37:03 79.058b66a 79.058b66a
boost_date_time.dll photoshopdva 14.0.0
boost_filesystem.dll photoshopdva 14.0.0
boost_program_options.dll photoshopdva 14.0.0
boost_regex.dll photoshopdva 14.0.0
boost_system.dll photoshopdva 14.0.0
boost_threads.dll photoshopdva 14.0.0
CoolType.dll CoolType 2021/04/13-00:37:03 79.058b66a 79.058b66a
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.4.0+201111-2330.1.fe.bdb07c7
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 14.0.0
dvaappsupport.dll photoshopdva 14.0.0
dvaaudiodevice.dll photoshopdva 14.0.0
dvacore.dll photoshopdva 14.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 14.0.0
dvamediatypes.dll photoshopdva 14.0.0
dvametadata.dll photoshopdva 14.0.0
dvametadataapi.dll photoshopdva 14.0.0
dvametadataui.dll photoshopdva 14.0.0
dvanet.dll photoshopdva 14.0.0
dvaplayer.dll photoshopdva 14.0.0
dvascripting.dll photoshopdva 14.0.0
dvatransport.dll photoshopdva 14.0.0
dvaui.dll photoshopdva 14.0.0
dvaunittesting.dll photoshopdva 14.0.0
dvavulcansupport.dll photoshopdva 14.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-5.0.3.86
dynamiclink.dll photoshopdva 14.0.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
icucnv67.dll International Components for Unicode Build 12.1.d22a981
icudt67.dll International Components for Unicode Build 12.1.d22a981
icuuc67.dll International Components for Unicode Build 12.1.d22a981
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2021/04/13-14:21:20 79.a664172 79.a664172
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 14.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 14.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.6.20201209.5.718ca7f
mkl_avx2.dll Intel® Math Kernel Library 2020.0
mkl_avx512.dll Intel® Math Kernel Library 2020.0
mkl_core.dll Intel® Math Kernel Library 2020.0
mkl_def.dll Intel® Math Kernel Library 2020.0
mkl_mc3.dll Intel® Math Kernel Library 2020.0
mkl_sequential.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx2.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx512.dll Intel® Math Kernel Library 2020.0
mkl_vml_def.dll Intel® Math Kernel Library 2020.0
mkl_vml_mc3.dll Intel® Math Kernel Library 2020.0
MPS.dll MPS 2021/04/13-15:44:00 79.27c2bd3 79.27c2bd3
onnxruntime.dll Microsoft® Windows® Operating System 1.6.20201209.5.718ca7f
opencv_world440.dll OpenCV library 4.4.0
Plugin.dll Adobe Photoshop 2021 22.4
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 10.1.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 10.1.0.15
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2021 22.4
PSViews.dll Adobe Photoshop 2021 22.4
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 79.66dd0cd 79.66dd0cd
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 14.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 22.2.0.0
WRServices.dll WRServices Build 16.1.0.7af3873 16.1.0.7af3873
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-5.0.3.86

Required plugins:

Accented Edges 22.4 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 22.4 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 22.4 - from the file “Filter Gallery.8bf”
ApplyImageDataFilter 17.0 - from the file “GigapixelAIApply_x64.8bf”
Aurora HDR 17.0 - from the file “AuroraHDR.8bf”
Average 22.4 (20210518.r.211 7b18b4f) - from the file “Average.8bf”
Bas Relief 22.4 - from the file “Filter Gallery.8bf”
BMP 22.4 - from the file “Standard MultiPlugin.8bf”
Camera Raw 13.2 - from the file “Camera Raw.8bi”
Camera Raw Filter 13.2 - from the file “Camera Raw.8bi”
Chalk && Charcoal 22.4 - from the file “Filter Gallery.8bf”
Charcoal 22.4 - from the file “Filter Gallery.8bf”
Chrome 22.4 - from the file “Filter Gallery.8bf”
Cineon 22.4 (20210518.r.211 7b18b4f) - from the file “Cineon.8bi”
Clouds 22.4 (20210518.r.211 7b18b4f) - from the file “Clouds.8bf”
Color Halftone 22.4 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 22.4 - from the file “Filter Gallery.8bf”
Conté Crayon 22.4 - from the file “Filter Gallery.8bf”
Craquelure 22.4 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 22.4 (20210518.r.211 7b18b4f) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 22.4 - from the file “Standard MultiPlugin.8bf”
Crosshatch 22.4 - from the file “Filter Gallery.8bf”
Crystallize 22.4 - from the file “Standard MultiPlugin.8bf”
Cutout 22.4 - from the file “Filter Gallery.8bf”
Dark Strokes 22.4 - from the file “Filter Gallery.8bf”
De-Interlace 22.4 - from the file “Standard MultiPlugin.8bf”
Dicom 22.4 - from the file “Dicom.8bi”
Difference Clouds 22.4 (20210518.r.211 7b18b4f) - from the file “Clouds.8bf”
Diffuse Glow 22.4 - from the file “Filter Gallery.8bf”
Displace 22.4 - from the file “Standard MultiPlugin.8bf”
Dry Brush 22.4 - from the file “Filter Gallery.8bf”
Entropy 22.4 (20210518.r.211 7b18b4f) - from the file “statistics.8ba”
Export Color Lookup Tables 22.4 (20210518.r.211 7b18b4f) - from the file “Export3DLUT.8be”
Extrude 22.4 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 22.4 (20210518.r.211 7b18b4f) - from the file “FastCore.8bx”
Fibers 22.4 - from the file “Standard MultiPlugin.8bf”
Film Grain 22.4 - from the file “Filter Gallery.8bf”
Filter Gallery 22.4 - from the file “Filter Gallery.8bf”
Fresco 22.4 - from the file “Filter Gallery.8bf”
GatherImageDataFilter 17.0 - from the file “GigapixelAIGather_x64.8bf”
Glass 22.4 - from the file “Filter Gallery.8bf”
Glowing Edges 22.4 - from the file “Filter Gallery.8bf”
Grain 22.4 - from the file “Filter Gallery.8bf”
Graphic Pen 22.4 - from the file “Filter Gallery.8bf”
Halftone Pattern 22.4 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 22.4 (20210518.r.211 7b18b4f) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 22.4 - from the file “HDRMergeUI.8bf”
HSB/HSL 22.4 - from the file “Standard MultiPlugin.8bf”
IFF Format 22.4 - from the file “Standard MultiPlugin.8bf”
IGES 22.4 (20210518.r.211 7b18b4f) - from the file “U3D.8bi”
Ink Outlines 22.4 - from the file “Filter Gallery.8bf”
JPEG 2000 22.4 - from the file “JPEG2000.8bi”
Kurtosis 22.4 (20210518.r.211 7b18b4f) - from the file “statistics.8ba”
Lens Blur 22.4 - from the file “Lens Blur.8bf”
Lens Correction 22.4 - from the file “Lens Correction.8bf”
Lens Flare 22.4 - from the file “Standard MultiPlugin.8bf”
Liquify 22.4 - from the file “Liquify.8bf”
Luminar AI 17.0 - from the file “LuminarAI.8bf”
Matlab Operation 22.4 (20210518.r.211 7b18b4f) - from the file “ChannelPort.8bf”
Maximum 22.4 (20210518.r.211 7b18b4f) - from the file “statistics.8ba”
Mean 22.4 (20210518.r.211 7b18b4f) - from the file “statistics.8ba”
Measurement Core 22.4 (20210518.r.211 7b18b4f) - from the file “MeasurementCore.8me”
Median 22.4 (20210518.r.211 7b18b4f) - from the file “statistics.8ba”
Mezzotint 22.4 - from the file “Standard MultiPlugin.8bf”
Minimum 22.4 (20210518.r.211 7b18b4f) - from the file “statistics.8ba”
MMXCore Routines 22.4 (20210518.r.211 7b18b4f) - from the file “MMXCore.8bx”
Mosaic Tiles 22.4 - from the file “Filter Gallery.8bf”
Multiprocessor Support 22.4 (20210518.r.211 7b18b4f) - from the file “MultiProcessor Support.8bx”
Neon Glow 22.4 - from the file “Filter Gallery.8bf”
Note Paper 22.4 - from the file “Filter Gallery.8bf”
NTSC Colors 22.4 (20210518.r.211 7b18b4f) - from the file “NTSC Colors.8bf”
Ocean Ripple 22.4 - from the file “Filter Gallery.8bf”
OpenEXR 22.4 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 22.4 - from the file “Filter Gallery.8bf”
Palette Knife 22.4 - from the file “Filter Gallery.8bf”
Patchwork 22.4 - from the file “Filter Gallery.8bf”
Paths to Illustrator 22.4 - from the file “Standard MultiPlugin.8bf”
PCX 22.4 (20210518.r.211 7b18b4f) - from the file “PCX.8bi”
Photocopy 22.4 - from the file “Filter Gallery.8bf”
Picture Package Filter 22.4 (20210518.r.211 7b18b4f) - from the file “ChannelPort.8bf”
Pinch 22.4 - from the file “Standard MultiPlugin.8bf”
Pixar 22.4 (20210518.r.211 7b18b4f) - from the file “Pixar.8bi”
Plaster 22.4 - from the file “Filter Gallery.8bf”
Plastic Wrap 22.4 - from the file “Filter Gallery.8bf”
Pointillize 22.4 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 22.4 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 22.4 (20210518.r.211 7b18b4f) - from the file “PBM.8bi”
Poster Edges 22.4 - from the file “Filter Gallery.8bf”
PRC 22.4 (20210518.r.211 7b18b4f) - from the file “U3D.8bi”
Radial Blur 22.4 - from the file “Standard MultiPlugin.8bf”
Radiance 22.4 (20210518.r.211 7b18b4f) - from the file “Radiance.8bi”
Range 22.4 (20210518.r.211 7b18b4f) - from the file “statistics.8ba”
Render Color Lookup Grid 22.4 (20210518.r.211 7b18b4f) - from the file “Export3DLUT.8be”
Reticulation 22.4 - from the file “Filter Gallery.8bf”
Ripple 22.4 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 22.4 - from the file “Filter Gallery.8bf”
Save for Web 22.4 - from the file “Save for Web.8be”
ScriptingSupport 22.4 - from the file “ScriptingSupport.8li”
Shake Reduction 22.4 - from the file “Shake Reduction.8bf”
Shear 22.4 - from the file “Standard MultiPlugin.8bf”
Skewness 22.4 (20210518.r.211 7b18b4f) - from the file “statistics.8ba”
Smart Blur 22.4 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 22.4 - from the file “Filter Gallery.8bf”
Solarize 22.4 (20210518.r.211 7b18b4f) - from the file “Solarize.8bf”
Spaces 22.4 - from the file “Spaces.8li”
Spatter 22.4 - from the file “Filter Gallery.8bf”
Spherize 22.4 - from the file “Standard MultiPlugin.8bf”
Sponge 22.4 - from the file “Filter Gallery.8bf”
Sprayed Strokes 22.4 - from the file “Filter Gallery.8bf”
Stained Glass 22.4 - from the file “Filter Gallery.8bf”
Stamp 22.4 - from the file “Filter Gallery.8bf”
Standard Deviation 22.4 (20210518.r.211 7b18b4f) - from the file “statistics.8ba”
Sumi-e 22.4 - from the file “Filter Gallery.8bf”
Summation 22.4 (20210518.r.211 7b18b4f) - from the file “statistics.8ba”
Targa 22.4 - from the file “Standard MultiPlugin.8bf”
Texturizer 22.4 - from the file “Filter Gallery.8bf”
Tiles 22.4 - from the file “Standard MultiPlugin.8bf”
Topaz DeNoise AI 18.0 - from the file “tltopazdenoiseaips_x64.8bf”
Topaz Gigapixel AI 17.0 - from the file “GigapixelAIAutomation_x64.8li”
Topaz Sharpen AI 18.0 - from the file “tltopazsharpenaips_x64.8bf”
Torn Edges 22.4 - from the file “Filter Gallery.8bf”
Twirl 22.4 - from the file “Standard MultiPlugin.8bf”
U3D 22.4 (20210518.r.211 7b18b4f) - from the file “U3D.8bi”
Underpainting 22.4 - from the file “Filter Gallery.8bf”
Vanishing Point 22.4 - from the file “VanishingPoint.8bf”
Variance 22.4 (20210518.r.211 7b18b4f) - from the file “statistics.8ba”
Water Paper 22.4 - from the file “Filter Gallery.8bf”
Watercolor 22.4 - from the file “Filter Gallery.8bf”
Wave 22.4 - from the file “Standard MultiPlugin.8bf”
WIA Support 22.4 (20210518.r.211 7b18b4f) - from the file “WIASupport.8li”
Wind 22.4 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 22.4 (20210518.r.211 7b18b4f) - from the file “WBMP.8bi”
ZigZag 22.4 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 4.2.0.21 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-4.2.0\"
CDO: 1.87.0
CmdN: 1.7.6
CDP: 1.110.0
Discover Panel (Loaded) 1.5.0.23 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

ccx-timeline (Prepared) 2.6.37.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

CCX Sharesheet UXP (Prepared) 19.1.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.sharesheet\"

Photoshop UXP Export-As (Loaded) 5.5.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

Photoshop In App Messaging (Loaded) 2.2.1.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.inAppMessaging\"

Photoshop Personalization (Loaded) 2.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

Plugins Panel (Prepared) 1.2.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"

Neural Filters (Registered) 1.6.5.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"

Extensions:

New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\index.html”
Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
Pexels 1.0.0 - from the file “C:\Users\Joe\AppData\Roaming\Adobe\CEP\extensions\com.pexels\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\extensions\capture\capture.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\extensions\stock-panel-licensing\index.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Adobe Paper Texture Pro 3.1.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.AdobePaperTexturePro\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\manager.html”

Installed TWAIN devices: NONE

Akash Sharma

Legend

Hi all,

We're sorry for the 3D render issue in Photoshop 22.4. We have acknowledged this issue and our team is working on it.

Thanks,

Akash

default3w06qz2s8fbm

Participant

That doesn't work on Apple M1, I have to downgrade to 22.3.1

Why can't repair it?? Paying a lot of money every month and the 3D feature doesn't work correctly since 4 updates!!

Thorgil

Participant

I hope someone can help me. The 3D-fuction in Photoshop is not working properly. when I try to make a simple sphere from a layer, that works, but after the extrution I can not see the groundfloor grid or any of the other tools ,like the arrows in the middle of the object to rotate, scale or move the sphere, although they are selected in the menubar. When I try to move the object with the tools above, or the properties-panel, the image breaks into 4 half parts.

I have the following videocard: NVIDIA GeForce RTX 2060

This should be strong enough. VRAM is 6720 MB

I installed the latest version of photoshop, There are no more updates available.

Does anybody knows what is going wrong?

agneseg43063494

Participant

Have the same issue! Nothing about 3D works, can't even extrude a simple form rectangle. No grid, no forms. All is blank. It's Adobe Photoshop 22.4.

Here, lookig for solutions..

Mohit Goyal

Correct answer

Community Manager

Hi all,

We're sorry for the 3D render issue in Photoshop 22.4. We have acknowledged this issue and our team is working on it.

Thanks,

Mohit

MountainManJoe

Participating Frequently

Hey Mojit.

This solution does not work.

I deactivated native canvas, but now when I try to create a 3D object, is says:

"The 3D features require that "Use Graphics Processor" is enabled in the Performance preferences. Your video card must meet the minimum requirements and you may need to check that your driver is working correctly."

The option IS enabled. (shouldn't it know that??) and 3D was working perfectly fine for me in the previous version, so requirements are fine.

You guys screwed up!

davescm

Community Expert

It's listed in the "known issues" from the release notes

Known issues in Photoshop

Dave

Edit : Sorry Jeff - I've just seen you included that in your reply

JJMack

Community Expert

The question most of us should be asking Adobe is: Why Adobe do you add new features that brake old features and release Photoshop with all the known issued Adobe knows about. Adobe do you realize user work requires an image editor that works well. Why do you make disruptive work flow changes that waste users time and impact their productivity. Why do you think the change you made to "Save As...." protects users work all it did is change the users work flow no protection was added to protect users work. They can still make mistakes like the did in the past they just need to make the same mistakes via a changed interface. Adobe why did you make the Line tool less functional in Photoshop 2021 than in prior Photoshop versions. Adobe you should improve Photoshop not fill it with known issues that impact users productivity. Adobe why do you abuse your customers with know issue in new updated. Adobe we need a Photoshop we can count on we do not need a minefield we have to tip toe through to avoid explosion issues..

JJMack

Jeff Arola

Community Expert

In photoshop go to Edit>Preferences>Technology Previews, check Deactivate Native Canvas and then restsrt photoshop. and see if that makes any difference.

Known issues in Photoshop

RRKingAuthor

Inspiring

Yeah i tried that. In my steps to try and resolve it, i listed it as "toggled use native" but i meant to say "Toggled Deactivate Native Canvas " and it went from invisible to blocking and flashing and freaking out.

with that said i did notice it said it may still be off if you did that restarted and accessed a document that had it toggled on and then you were editing it using it when deactivated. since i was just using a cloud doc as a test I'm sure that could have made me believe it wasn't working still.

when i have time to re-install 22.4 i'll test that again. but i did try that with no luck.

Ged_Traynor

Community Expert

I can confirm Adobe have yet again broken Photoshop with another update.

RRKingAuthor

Inspiring

I know right. I can also confirm that simply opening up 22.3.1 on the same machine results in 3D working. So it is definitely a 22.4.1 issue. I've also tried on a completely different computer and it was broken as well with 22.4.1 , which makes me wonder exactly how does something like this get missed in QA before releasing the update. It's obvious they're not using the beta builds as 3D was working there.

JJMack

Community Expert

There are problems in Photoshop's 3D feature in all Photoshop 2021 versions 22.x Photoshop 22.4 has more 3D problems than the other 22.x versions. Photoshop 22.4 3D may become unusable in 22.4 till you restart 22.4.

Photoshop is on its down hill path a cliff may be its next plunge...

JJMack

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