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Participant
November 27, 2019
Answered

Photoshop 2020 (21.0.1) crashing on macOS Catalina 10.15.1

  • November 27, 2019
  • 1 reply
  • 18232 views

I upgraded my iMac to Catalina 10.15.1 and now whenever I try to perform any action in Photoshop 2020 it crashes instantly with the following error. I can open an image but if I try to do anything, even something as simple as selecting a region, it crashes.

 

Process:               Adobe Photoshop 2020 [3046]
Path:                  /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/MacOS/Adobe Photoshop 2020
Identifier:            com.adobe.Photoshop
Version:               21.0.1 (21.0.1.47)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe Photoshop 2020 [3046]
User ID:               501
 
Date/Time:             2019-11-27 19:43:07.698 +1100
OS Version:            Mac OS X 10.15.1 (19B88)
Report Version:        12
Anonymous UUID:        AE3DD4C6-F89A-8191-ED3A-F330E5A88A45
 
Sleep/Wake UUID:       9B0BF6ED-6CFE-4FFA-A339-8A4566B9FE4D
 
Time Awake Since Boot: 10000 seconds
Time Since Wake:       340 seconds
 
System Integrity Protection: enabled
 
Crashed Thread:        0  Dispatch queue: com.apple.main-thread
 
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY
 
Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [3046]
 
VM Regions Near 0:
--> 
    __TEXT                 0000000104074000-000000010e482000 [164.1M] r-x/rwx SM=COW  /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/MacOS/Adobe Photoshop 2020
 

 

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Correct answer sengern.gan

Ok so after I posted this I found the solution to my problem, which is linked in the post and support article below. Turns out I had a setting enabled from Mojave related to enabling only the Dark Mode menu bar that was causing the issue.

 

https://community.adobe.com/t5/photoshop/photoshop-does-not-function-on-macos-catalina-10-15-1/td-p/10714817

 

https://helpx.adobe.com/photoshop/kb/photoshop-and-macosmojave.html#CrashwithonlyDarkMenuBarandDockterminalcommand

1 reply

sengern.ganAuthorCorrect answer
Participant
November 27, 2019

Ok so after I posted this I found the solution to my problem, which is linked in the post and support article below. Turns out I had a setting enabled from Mojave related to enabling only the Dark Mode menu bar that was causing the issue.

 

https://community.adobe.com/t5/photoshop/photoshop-does-not-function-on-macos-catalina-10-15-1/td-p/10714817

 

https://helpx.adobe.com/photoshop/kb/photoshop-and-macosmojave.html#CrashwithonlyDarkMenuBarandDockterminalcommand

Participant
February 25, 2020

Same thing happened with me on Friday..Weekend has been full of strife trying to get it working.

Finally reverted back to 21.0.3 and photoshop is working perfectly again. 

A developer told me when I reached out to them to do that as this version is very buggy

https://support.avenza.com/hc/en-us/articles/360035256431-How-to-install-previous-versions-of-Illust...

Participant
March 16, 2020

Thank you! I've been trying all the suggestions and this finally worked!