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Participant
April 18, 2020
Question

Photoshop 2020 21.1.2 : Ctrl-x has stopped working! Help!

  • April 18, 2020
  • 1 reply
  • 9206 views

Hello 🙂 Ctrl-x/cut has stopped working in Photoshop 2020 21.1.2 ! It was fine yesterday, but then it just stopped. I can't cut mask selections, I can't cut layers, I can't cut anything. The ctrl key still works, as does the x key. Everything is up to date. I've tried installing all avaialable previous versions of PS; I've uninstalled every other Adobe product; I've swapped keyboards; I've started PS up as the only thing running; I've updated graphics drivers; I've cleaned/purged temp files and the registry; I've manually deleted any and all legacy files left over from uninstalling stuff before reinstalling...but nothing's worked!

I know - in this current world climate - this problem is, perhaps, a tad trivial...but IT'S DRIVING ME MAD!

Any help would be HUGELY appreciated!

Ta x

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1 reply

jane-e
Community Expert
Community Expert
April 18, 2020

 

Hi

The first thing to look at is your Keyboard Shortcuts:

  • Edit > Keyboard Shortcuts > Application menus
  • Is your set the Default set, a modified Default, or a custom set?
  • In Edit > Cut, what does it say is the keyboard shortcut?

Let us know if this works.

~ Jane

 

April 18, 2020

Hey!!! jane-e thanks for this information......i really need this info... [inappropriate request removed by moderator] ....thanks in advance