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nab2000
nab2000
Participant
May 12, 2020
Question

Photoshop 2020 - Random ink spots when using Wacom tablet on Mac

  • May 12, 2020
  • 5 replies
  • 5449 views

I get these random spots whenever i use my brush on Photoshop 2020. It never happened before in the older version. I use a Cintiq Pro 13. This is frustrating ...  My driver is updated,  these spots are driving me crazy XD

example : 

 

 

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5 replies

T
Ted23287830yfwk
Participant
February 22, 2022

On a Windows system, I had to reduce the Wacom Tip Feel to Soft, or near Soft.

  Now no more blotches 

 

D
Damski
Participant
October 21, 2020

Hi - My Wacom Pen has been leaving splodges at the end of lines for months and it's been driving me crazy too. 

I think I've found the solution just now - Wacom have added a feature called 'tip up assist', which is to 'help accurately place control points on your screen' (more info here: https://www.wacom.com/en-th/support?gu=&guideTitle=What-is-Tip-Up-Assist-and-what-does-it-do%3F&guideId=151-181) I switched off tip-up assist, and the splodges are gone. Hope it works for you too.

 

• Go into your Wacom pen settings. 

• Click Options at the bottom of the panel. 

• A third of the way down you'll see Tip-Up Assist - uncheck the box and hopefully say goodbye to splodges. 

 

Cheers

A

 

 

 

    A
    Anonymous
    October 21, 2020

    If this works, I'm putting you in for a medal 🙂 !! Thank you very, very much. This could be a life-saver. 

      TANAKO
      TANAKO
      Participating Frequently
      October 2, 2020

      Is there any solution to this? I've tried everything possible. at this point, I'm considering canceling my subscription.  It's exhausting searching all over the internet for assistance. I'm so tired of it. 

        nikunj.m
        Community Manager
        nikunj.mCommunity Manager
        Community Manager
        October 5, 2020

        Hi,

        We're sorry about the trouble. Would you mind sharing the version of Photoshop you're using along with your computers operating system? Which drawing tablet are you working on? Have you tried to re-install the tablet drivers to check if it helps? Do you experience the same issue with the option for Build up unchecked?

         

        Regards,

        Nikunj

         

         

        TANAKO
        TANAKO
        Participating Frequently
        October 19, 2020

        I have the latest version of photoshop. My iMac is Catalina version 10.15.7 which I believe is the latest. my Wacom driver is up to date. I have done everything possible to fix this issue and yet nothing seems to be working. did a photoshop reset and that didn't work, installed an older version of photoshop and the same issues were still present. did a photoshop preference reset and nothing happened. checked my brushes and followed instructions on how to change brush settings and nothing worked, even contacted Wacom and they sent a replacement pen because we thought it was the pen but nothing changed. I decided to use a different art program "clip Studio", and realized that it DIDN'T happen with clip studio so the issue is from Adobe. what are you guys doing to resolve this??

        A
        Anonymous
        May 19, 2020

        Maybe a long shot here, but have either of you got the Airbrush option turned on in the Options Bar (see screenshot below)? Probably not the cause as you have to hold your pen to the canvas stationary for a few seconds to start seeing the "blob" effect, but I thought I'd mention it just in case. 

         

        What happens if you do the same thing with your mouse or trackpad? Do you still see blobs? Also, you might want to check and see if your pressure sensitivity settings for the pen has changed. If it's set to very light and you press a bit harder initially then it might leave a wider spread initially. It does look like a pressure issue to be honest. 

         

        I'm still thinking on this one and if I can come up with anything more I'll drop back, but have a look at those things first and see if they make any sense to you. Incidentally, FWIW (not much) I have the Cintiq Pro 24 and am not seeing that. I'm wondering if it uses the same driver set that the 13 uses (very possibly), in which case it's probably not a driver issue.

         

         

        EDIT - I actually have the 13 as well so I'll check it out this morning and see if I get the same thing. It'll take me a couple of hours or so, but I'll report back either way.

        A
        Anonymous
        May 19, 2020

        Ok, so I just tried it on my own Cintiq 13 and could not reproduce the problem. I have the same version of PS and am using Catalina as well so the setup is pretty close to the same (except I'm running on a MacBook Air 2). Can you let me know the following: 1. What brush(es) are you using (i.e. is there one brush that's doing this, or any of the brushes)? What are the brush settings? Do you have Pressure Sensitivity turned on? Is the Airbrush option engaged? Are you using the Pro Pen 2 (the "2" is important)? Any chance you're using the Artist Pen that Wacom had for the Intuos a while back?

         

        Since I'm not finding the same issue it's unlikely to be the driver. It kind of sounds like a setting somewhere. Maybe with the above info, we can nail this down.

        L
        laitajotainAntti
        Participant
        May 20, 2020

        Thank you Glenn for your quick reply.

         

        I tried a few brushes and the default brushes seemed to work well. I looked through my main brushes disabling different brush settings in turn. Disabling Build-up fixed the problem. I can understand why. The part that confuses me is why this wasn't a problem before.

         

        Thank you for putting me on the right track. Thankfully it was just one setting in the brush. nab2000, I hope this helps you too.

         

        Kind Regards,

        Zak

         

        nikunj.m
        Community Manager
        nikunj.mCommunity Manager
        Community Manager
        May 12, 2020

        Hi there,

         

        We are sorry about the experience with Photoshop 2020. Would you mind sharing the macOS version you are using?

         

        Have you tried re-installing the Wacom drivers from scratch to check if that helps? You can go to the Preferences for Photoshop, then Performance and check the option for Legacy Compositing. Once done, quit and relaunch Photoshop to check if that helps.

         

        If you are using macOS Catalina, you can check the steps suggested here: https://machollywood.com/blogs/news/wacom-tablet-compatibility-with-mac-os-10-15-catalina

         

        Regards,

        Nikunj

         

        L
        laitajotainAntti
        Participant
        May 19, 2020

        Hello,

         

        Thank you nab2000 for posting about this. I have the same problem. A lot of my pen strokes begin with a blotch and I have to keep undoing the strokes.

         

        I have just clean installed my OS with new drivers from Wacom, but it didn't fix the problem. I have the following:

         

        MacBook Pro (Retina, 15-inch, Mid 2015)

        macOS Catalina

        Photoshop 2020 (21.1.2 release)

        Wacom Cintiq 13HD DTK-1301

         

        Looking forward to hearing back soon.

         

        Kind Regards,

        Zak

         

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