Photoshop 2020 save for web exporting as GIF, even when selecting PNG or JPEG.

New Here ,
Nov 06, 2019 Nov 06, 2019

Copy link to clipboard

Copied

Trying to save out some images from a slice with the export for web function but the software seems to be spitting out GIFs all the time. I've tried outputting JPEG and PNG but the export function will only give me GIF format files.

 

Is anyone else having this issue?

 

Edit: To be more clear, when I select JPEG it exports the images, but the file types are GIF instead of JPEG. This is the same for PNG.

TOPICS
Bug, Import and export, Problem or error, Windows

Views

5.9K

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 06, 2019 Nov 06, 2019

Copy link to clipboard

Copied

What operating system are you using?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 07, 2019 Nov 07, 2019

Copy link to clipboard

Copied

Currently using windows 10. Both the other designers in the office are having this same issue. 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 07, 2020 Apr 07, 2020

Copy link to clipboard

Copied

I also see this issue on Windows 10 1903, with Photoshop 20.0.x and 21.1.1. I get the first slice in the specified format, the last slice in .JPG, and the inbetween slices all in .GIF. It does not matter if I set the size for the slices or not. It does not matter if I choose PNG, GIF or JPG as the initial format.

 

I'm also having issues actually using/uploading those images elsewhere like Google Photos, as they're interpreted to be corrupt.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 06, 2020 May 06, 2020

Copy link to clipboard

Copied

Had same issue. Played around a bit & found a fix

-> goto save for web
-> click on Original or Optimized
-> ctrl+shift + click on all the slices
-> Choose format

 

and boom

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 06, 2020 May 06, 2020

Copy link to clipboard

Copied

Thank you so much, I am in a massive rush and this fixed it!!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 14, 2020 May 14, 2020

Copy link to clipboard

Copied

No problem 🙂

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 01, 2020 Jun 01, 2020

Copy link to clipboard

Copied

I tried with that and nothing.. still getting the images in gif format, if i click one it gives me PNG or JPG but if i click more than one it gives me gif format... any other advice that could help? :8 :´(

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 15, 2021 Apr 15, 2021

Copy link to clipboard

Copied

Just wanted to put out there that this also worked for me! Super helpful, thanks.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 24, 2021 Apr 24, 2021

Copy link to clipboard

Copied

Yeah, this worked for me as well! Thanks ^^

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines