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Inspiring
November 21, 2019
Question

Photoshop 2020 washed out colors when printing to Epson 3880

  • November 21, 2019
  • 4 replies
  • 5257 views

I recently updated to Photoshop 2020 and needed to print out a portrait. I did initially notice that my color setting preferences weren't set as I expected in PS, so I set those to make the working space ProPhoto RGB as I edit from LR and that is how things were before. I have just calibrated my monitor as well. The portrait looks fine in Photoshop and it looks pretty similar when I do a soft proof on the monitor using the Epson Premium Luster photo paper. However, when I print from PS using my normal settings of letting PS manage the color, turning off color management in the printer etc. the resultant prints are washed out. The print looks pale and light compared to the original. I've tried multiple options including letting the printer manage colors, but the result is always the same.

I checked the print nozzles and all seems to be OK there. I have ink in all cartridges. 

All my previous print jobs have been straightforward - if it looks good on the monitor it has looked good on the printer.

Maybe I am forgetting something, but is anyone else getting this issue?

Steve

This topic has been closed for replies.

4 replies

Participant
September 6, 2023

I have had no previous problems printing on Moab Entrada Rag Natural using the profile "ultra premium matt." For some reason the colors now come out faded and muddy. I changed to glossy paper with the profiles "premium glossy."  The print was perfect.  Once again I tried with my.Rag Natural Coldpress using the premium glossy profile.  The print was perfect.  What is going on?

NB, colourmanagement
Community Expert
Community Expert
September 6, 2023

@richardb94222772 we'd ned morer info to really try diagnosse "what is going on"

however, I'll take a shot:

So that's strange - if your images look a good match to the screen when printed on the gloss media with the gloss profile than it would seem perhaps all is well in that particular workflow.

SO maybe we can presume that the screen calibration is OK.

 

Can we presume you're always testing with the same image, yourte sure tis the same one you printed earlier?

To be sure, please do your testing with a known composite test-image - e.g. the Adobe RGB testimage: https://www.colourmanagement.net/index.php/downloads_listing/ 

 

Why, when printing on Moab Entrada Rag Natural using the previously successful ICC profile called "ultra premium matt." no longer works is rather strange.

I wonder at this point why you're not using an ICC profile specific to the media from Moab, though?

 

You wrote "Once again I tried with my.Rag Natural Coldpress" but you had previously mentioned 'Moab Entrada Rag Natural' (are you using 2 names here for the same media?)

 

Anhyow, you write that 'Rag Natural Coldpress' prints OK with the premium glossy profile (is that the Epson premium glossy profile?) Again, why are you not using an ICC profile specific to that media and your printer from Moab?

 

MAYBE the Moab rag paper formulation changed, if a profile that worked previously no longer works, sometimes manufacturers do that, but generally that’s rare?

 

OR could it be ( a VERY common error) that you're using a different setting under "media" in the printer's driver software, that can make a massive difference to print appearance, an ICC media profile can generally only work well with one single "media" option in the driver, that is - the one that was used when making the profile. 

 

When stuff like this happens we have to think "what might have changed"

 

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

Participating Frequently
December 18, 2021

2 years later and I can report I had a similar problem today.  I did some experimenting and I found I solution.  I too saw that the Document Profile was ProPhoto RGB so I tried switching to have the Printer manage the photo and photoshop manage the photo, but neither helped as the colors were desaturated and way off.

 

I could see what was happening during printing by going to Edit > Assign Profile and choosing 'Don't Color Manage This Document.'  This showed me exactly what I was seeing upon print.  Now, I'm not sure why this was happening upon print, but it was.

 

Solution: Edit > Convert to Profile > Destination Space - I chose Working CMYK.  There was a slight color change, but it's pretty spot on from what I could see.  I don't have the technical answer for you, but after doing this the printing was fine when I let the Printer Manage colors from there on out.

TheDigitalDog
Inspiring
December 18, 2021

Not a solution sorry. Printer Manages Color is a totally different print path, sans color management and worse, on some OSs, sends sRGB though the print pipeline. You can't soft proof. You can't pick a rendering intent. With proper color management, there is zero reason you can't use ProPhoto RGB and a good output profile, get superb prints from a 3880, of which I own and use.

Working CMYK, no; that differs depending on the users color settings and bad idea to try sending CMYK to an Epson; its drive has no idea what that is, converts back to RGB anyway. GDI and QuickDraw printers have no idea what to do with CMYK.

You can leave Printer Manages Color if you don't want to properly trouble shoot how to print using actual application color management but it is really a Band-aid for those that do want to print using color management.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
davescm
Community Expert
Community Expert
November 21, 2019

I would try reinstalling the Epson driver

Dave

Inspiring
November 21, 2019

I did that - I haven't used the printer for probably 5 or 6 months and I think a power cleaning of the heads might be required. There are people with similar issues in the DP Review forum - I'll read that properly and then see where it might lead!

Thanks!

Steve

Participant
January 11, 2020

I'm experiencing this problem right now. Did you ever find a solution?

davescm
Community Expert
Community Expert
November 21, 2019

Are you using the correct Printer Profile for your printer and paper combination?

Dave

Inspiring
November 21, 2019

I think so - I have color management turned off in the printer. Then in PS I have:

 

Document profile - ProPhoto RGB

Printer profile - Epson Stylus Pro 3880 Premium Luster

Rendering - Relative Colorimetric

Check - Black point Compensation.

 

However, I tried an experiment - I exported the portrait from LR to an sRGB jpeg, then inserted that into a Powerpoint slide. Then I printed the image from there, with the printer color mode set to Automatic Epson Standard sRGB. Paper is selected to premium luster as before. The image looked quite saturated on my screen, but the print from this process was pretty identical to those I had been getting from PS.

 

This leads me to think I have an issue with my printer perhaps rather than with the interaction with PS.

 

Steve