Photoshop 2021 slow to launch on macOS Catalina(MacBook Pro 16" 2019)

Explorer ,
Feb 05, 2021 Feb 05, 2021

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New MacBook Pro (16-inch, 2019) purchased this week.  Dropped down to Catalina because I'm not ready for an OS that will need updates.

Anyhow I'm trying to load Photoshop 2021 and it is taking forever.  Utterly ridiculous!  I need it for my MacBook for lecturing.  What is happening!

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correct answers 1 Correct Answer

Adobe Employee , Feb 08, 2021 Feb 08, 2021
Hi there,   Sorry that Photoshop 2021 is loading slowly on your computer running the macOS Catalina.   Would you mind deselecting the option "Use Graphics Processor" located in Photoshop's Preferences > Performance menu, then relaunch Photoshop and let us know if it helps?   If it doesn't, would you mind restoring the preferences for Photoshop & see if it helps? See this article for reference: https://t.co/ulJI7cGn1G You may want to backup your settings beforehand: https://t.co/4dX7gkr36D   Than...

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Adobe Employee ,
Feb 08, 2021 Feb 08, 2021

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Hi there,

 

Sorry that Photoshop 2021 is loading slowly on your computer running the macOS Catalina.

 

Would you mind deselecting the option "Use Graphics Processor" located in Photoshop's Preferences > Performance menu, then relaunch Photoshop and let us know if it helps?

 

If it doesn't, would you mind restoring the preferences for Photoshop & see if it helps? See this article for reference: https://t.co/ulJI7cGn1G You may want to backup your settings beforehand: https://t.co/4dX7gkr36D

 

Thanks,

Akash

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Explorer ,
Feb 13, 2021 Feb 13, 2021

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The problem has been solved.  Thank you. 

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Adobe Employee ,
Feb 15, 2021 Feb 15, 2021

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That's great. Glad to know it worked. If you have any other query or need further assistance, feel free to get back to us anytime.

 

Thanks,

Akash

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Community Beginner ,
Feb 23, 2021 Feb 23, 2021

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This works to me too, thank God. Was impossible to work....

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Adobe Employee ,
Feb 23, 2021 Feb 23, 2021

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Hi there,

 

Thanks for the heads up. Glad to know it worked. If you have any other query or need further assistance, feel free to get back to us anytime.

 

Thanks,

Akash

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