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March 18, 2021
Answered

PHOTOSHOP 2021

  • March 18, 2021
  • 1 reply
  • 303 views

Bonjour,

Lorsque j'amène une photo dans Photoshop, celle-ci se trouve systématiquement tronquée, je n'ai que la partie inférieure. Puis-je désinstaller PS et le résinstaller pour retrouver toutes les fonctionnalités sans repasser par un abonnement ? Par avance, merci de vos réponses.

Murielle

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Correct answer nikunj.m

Hi,

 

We're sorry about the trouble with Photoshop. Would you mind telling us which operating system are you working on? You can re-install Photoshop through the Creative Cloud desktop app if required.

 

You can also try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: Preferences

Please backup your settings prior to resetting the preferences. You can check: Migrate presets, actions, and settings

 

Let us know how it goes!

Regards,

Nikunj

1 reply

nikunj.m
Community Manager
nikunj.mCommunity ManagerCorrect answer
Community Manager
March 19, 2021

Hi,

 

We're sorry about the trouble with Photoshop. Would you mind telling us which operating system are you working on? You can re-install Photoshop through the Creative Cloud desktop app if required.

 

You can also try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: Preferences

Please backup your settings prior to resetting the preferences. You can check: Migrate presets, actions, and settings

 

Let us know how it goes!

Regards,

Nikunj