Photoshop 22.1 nightmare continues: I lost all my actions, settings and presets!

New Here ,
Jan 07, 2021

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Long story short : 

- I unfortunately updated to latest Photoshop 22.1, as recommended by Adobe

- I lost the red brush hardness preview (nightmare begins, this is a deal breaker!)

- After hours of investigation, it appears to be a known bug, unresolved since many weeks (!) and the only recommended workaround is to downgrade to Photoshop 22.0, which I did.

- Now I realize that I have lost all my actions, settings and presets (nightmare continues!)

How can I recover them? 

I have access to an online backup of my Windows 10 computer.

Thanks

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Bug, Windows

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Photoshop 22.1 nightmare continues: I lost all my actions, settings and presets!

New Here ,
Jan 07, 2021

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Long story short : 

- I unfortunately updated to latest Photoshop 22.1, as recommended by Adobe

- I lost the red brush hardness preview (nightmare begins, this is a deal breaker!)

- After hours of investigation, it appears to be a known bug, unresolved since many weeks (!) and the only recommended workaround is to downgrade to Photoshop 22.0, which I did.

- Now I realize that I have lost all my actions, settings and presets (nightmare continues!)

How can I recover them? 

I have access to an online backup of my Windows 10 computer.

Thanks

TOPICS
Bug, Windows

Views

25

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Jan 07, 2021 0
Adobe Community Professional ,
Jan 07, 2021

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Are you asked to remove preferences during installation? If yes and you checked that option then difficult to recover them without rolling back. Otherwise check this thread for solution https://community.adobe.com/t5/photoshop/after-update-to-cc-2017-i-lost-all-my-actions/m-p/8637819?p...

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Jan 07, 2021 0
New Here ,
Jan 07, 2021

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Hi Bojan,

I was not asked to remove preferences, but they were removed.  Maybe because of the unusual downgrade. 

Unfortunately Edit > Presets > Migrate Presets did not work for me. 

I don't know if this is wrong, but I managed to manually copy files from:

- <cloud backup>\...\AppData\Roaming\Adobe\Adobe Photoshop 2021\Adobe Photoshop 2021 Settings

to:

- <computer>\...\AppData\Roaming\Adobe\Adobe Photoshop 2021\Adobe Photoshop 2021 Settings

and it seems to work.

Thanks for your help.

I can't believe all the precious time I wasted because of the 22.1 update.  This is really frustrating from Adobe.

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Jan 07, 2021 0