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Question

Photoshop 7 - Generic PDF file download error

Forum|Forum|8 years ago
March 6, 2018
5 replies
2775 views

I'm encountering a problem when in Photoshop 7.0 (Window 10 ) and attempting to download multiple images from a generic pdf file. I get an error message stating : "Could
not complete the import command because of a disk error".

Any solutions to this?; grateful for any advice...

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T

Test Screen Name

Legend

Your solution is probably to throw away your 16 year old software and upgrade. You don’t seem to want this solution. I have no other.

jimb9971699Author

Participating Frequently

C:\Users\%USERNAME%\AppData\Roaming\Adobe\Photoshop did work and I trashed the 7.0 folder. However the update to 7.01 still failed as the update programme could not find Photoshop 7.0 in C:\Program Files (x86)\Adobe\Photoshop 7.0\

Jeff Arola

Community Expert

So your still having trouble with the pdfs after trashing the ps 7 folder (that folder contains the ps 7 preferences)?

Is it possible you could let us have a copy of one of the pdfs so we can check on our machines?

It's quite possible there is something wrong with the pdfs.

You could use Dropbox of similar to share the file.

As far as the 7.0.1 update not installing, that's usually because your serial number has been blacklisted.

Back when ps 7 was current adobe blacklisted whole blocks of serials and quite a few legitimate users got their serials blacklisted thru no fault of their own. Back then one could call adobe and a new serial, but i'm afraid that time has long past.

T

Test Screen Name

Legend

I think Photoshop 7 was the very first to have PDF import. And at the time it was released, Acrobat 5 was current, so it cannot support PDF 1.5 or later. A lot has happened in the years since you bought this software, don't expect too much of it.

jimb9971699Author

Participating Frequently

Smallest USB stick I have is 8 GB. I've tried without success on two different pdf files.

Jeff Arola

Community Expert

See if resetting the ps 7 preferences makes any difference.

Go to

C:\Users\User Name\AppData\Roaming\Adobe\Photoshop

and trash the

7.0 folder

Also if you haven't applied the photoshop 7.0.1 update, do that as well.

If in ps 7 you go to Help>About Photoshop that will show the version.

Adobe - Photoshop : For Windows : Adobe Photoshop 7.0.1 update

jimb9971699Author

Participating Frequently

The update to 7.01 failed as C:\Program Files (x86)\Adobe\Photoshop 7.0\ as the update programme could not find Photoshop 7.0 there. It is there! 7.0 was uploaded with an original key (not a pirate) key, Perhaps it nevertheless failed to recognize it? It didn't ask for the key.

C:\Users\james\AppData\Local\Microsoft\Windows\INetCache\Virtualized\C\Users\james\AppData\Roaming Had no folder in it, only Flash Player.

Just for info: There was a C:\Windows.old\Users\james\AppData\Roaming There was no Photoshop folder there either.

JJMack

Community Expert

Did you check you disk to see if there are problems or not? If there is a problem in PS 7 it will not be fixed Adobe stopped supporting PS7 around 14 years ago.

JJMack

jimb9971699Author

Participating Frequently

Yes. My Disk is 463 GB, with 366 GB free. CHKDSK found no bad sectors. I'm hoping that there is a simple solution. I cant have been the first...

JJMack

Community Expert

If you believe you not the first you should search the web to see if anyone found a solution. If there are answers you will have you answer faster searching for the answer. PS 7 is 2002 software I believe most have forgotten it.

JJMack

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