Skip to main content
Participating Frequently
March 5, 2020
Pregunta

Photoshop - all presets gone

  • March 5, 2020
  • 4 respuestas
  • 2941 visualizaciones

Hi,

In one day all of my presets have gone. Photoshop has reset itself and now I have no recent documents, my layouts are gone, no actions...nothing.

Can anyone help me find the solution to restore it?

 

Thank you.

 

Matt

Este tema ha sido cerrado para respuestas.

4 respuestas

Participating Frequently
March 9, 2020

Good to see that there is a solution. After 20+ years of using Adobe software I've never been closer to saying goodbye to it.

Participating Frequently
March 5, 2020

Hi to all,

I updated to PS 21.1.0 on my WIN10 last week and everything was fine.

The last thing I did was to open a big PSB file and after that everything was reseted.

Don't get it.

PECourtejoie
Community Expert
Community Expert
March 5, 2020

Hello, did you update anything recently ? Did you reset your preferences ?

March 5, 2020

Hi

What version of Photoshop and operating system do you have, did you ever backup your settings

https://helpx.adobe.com/ie/photoshop/using/preset-migration.html