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Photoshop - all presets gone

New Here ,
Mar 05, 2020

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Hi,

In one day all of my presets have gone. Photoshop has reset itself and now I have no recent documents, my layouts are gone, no actions...nothing.

Can anyone help me find the solution to restore it?

 

Thank you.

 

Matt

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CC FAQ, Creative Cloud, Feature request, Installation

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Photoshop - all presets gone

New Here ,
Mar 05, 2020

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Hi,

In one day all of my presets have gone. Photoshop has reset itself and now I have no recent documents, my layouts are gone, no actions...nothing.

Can anyone help me find the solution to restore it?

 

Thank you.

 

Matt

Topics

CC FAQ, Creative Cloud, Feature request, Installation

Views

260

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Mar 05, 2020

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Hi

What version of Photoshop and operating system do you have, did you ever backup your settings

https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

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Adobe Community Professional ,
Mar 05, 2020

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Hello, did you update anything recently ? Did you reset your preferences ?

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New Here ,
Mar 05, 2020

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Hi to all,

I updated to PS 21.1.0 on my WIN10 last week and everything was fine.

The last thing I did was to open a big PSB file and after that everything was reseted.

Don't get it.

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New Here ,
Mar 09, 2020

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Good to see that there is a solution. After 20+ years of using Adobe software I've never been closer to saying goodbye to it.

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