Photoshop can't export to replace an existing file (weird permissions issue)

Forum|Forum|6 years ago
September 16, 2019
5 replies
5658 views

So I have a strange issue. I just did a clean install of windows 10 home. The first thing I downloaded other than drivers is photoshop.

I connect my external hard drive (a USB-C SSD formatted as ex-FAT), open a photoshop file "blah.psd" on it, and try to export the file to the same folder as a jpeg with the name "blah.jpg". Now, there is already file called "blah.jpg" in same folder (this is on the external drive), and normally it should just replace the file, but instead I'm getting the error:

"You do not have permission to save files to <PATH>\blah.jpg. Make sure that you have write access for this location, or select a different location."

This is strange because:

1. I'm running photoshop as administrator (explicitly right-clicked the photoshop app and selected "Run as administrator").

2. The file in question "blah.jpg" shows that its "Owner" is "Everyone".

3. I can export the same file as another name without issue. (Eg, I can export blah.psd as "blah2.jpg" without problem).

4. I can also delete "blah.jpg" without problem, and then I can rename "blah2.jpg" to "blah.jpg" without issue.

5. Even after doing this (exporting as blah2, deleting blah, and renaming blah2 to blah), I still cannot export to replace "blah.jpg" (which was created just now), and I get the same error.

6. Photoshop can "Save as" to replace blah.jpg. E.g., if I create a new jpg image, open it in Photoshop, and choose to save as "blah.jpg", then it will go through and the new image will replace blah.jpg.

7. Photoshop *can* export to replace jpg's on a local drive. Ie, if I copy the psd and jpg to say "blahlocal.psd" and "blahlocal.jpg" to a local drive, and try to export to replace, it goes through without issue. If I copy "blahlocal.psd" and "blahlocal.jpg" to another folder on the external drive, I again have the issue. So it seems to be an issue that is specific to the external drive when using the export function to replace.

In short, I seem to have full permissions on everything on the drive (though the drive is formatted in exFAT so I do not have a "security" tab when I right click -> properties). Photoshop can save-as to replace, but it cannot export to replace. The drive was initiated formatted when connected to my macbook pro back in January (running the latest version of Mac OS), and this is the first time I'm using it on my PC.

This topic has been closed for replies.

Correct answer lambiloon

it was already off

As you stated above hard drive is used for macbook first you need to format this drive in windows then use it ... may be that can help.

M

MatthiasNoeHR

Participant

All you have to do is to manually delete the file for Photoshop from within the 'Save'-window, then immediately click save, and it'll work. (Clicking on the file for deleting it has already given the new file the exact same name in the 'File name' field, so you've done one step manually that photoshop would've otherwise done automatically).

I found out that Photoshop only lacks the rights to delete / change a file, not to write a new one. I know, it's not a solution but a pretty easy work-around, cause from what I found out, this seems to be an issue with drives formatted in exFat. Reformatting, however, is a pretty blunt and not viable option for people like me who use these drives especially to travel between PC and MAC machines, since the "ex" in exFAT stands for "exchange" and it is the only format to use for both.

R

roughly34

Participant

yup been struggling with this on my internal windows drive as well since the new update, def not a mac thing.

martir68364484

Inspiring

Will formatting erase the drive? Ugh So annoying. Everyday I solve one problem. Every day a new uphill seven hour battle. I certainly do not want to erase the entire drive and start over for nothing. I tried sharing and nothing and giving myself "Full access". I also tried the controlled access. It is off.

josef51376088

Participant

The problem is caused by the exFAT format. Switch to NTFS

A

Arthur10

Participant

I am facing the same issue:

Exporting over an existing PNG on an exFAT filesystem (or any other filesystem that is not NTFS) fails on Photoshop Creative Cloud 21.1.0.

I am using a USB stick that was formatted with NTFS and I reformatted it to ex-FAT. This is the only difference between the export succeeding and failing.

Can somebody from Adobe confirm that this is the issue?

martir68364484

Inspiring

Where do I switch to NTFS? In photoshop? In windows? When formatting the SD card (which I am pretty sure will erase it). Erasing it is not the worst ordeal I have encourntered, but I wish had known that before it just opened and let me dump everything on there. I was able to point my entire lightroom catalog there no problem. It is only when trying to overwrite an existing file (like if i make a mistake) that it gives me this error.

I can always delete the file and send it there, but that is twice the number of clicks. When you do 1000x a day, that is 1000x more clicks. Thus, I cannot just "live with it."

3 Answers
Insert SD card, go to Computer.
Right click the SD card icon and click on Properties.
Click the security tab.
Click edit under the Group or user names display.
Click on Everyone (so that it is highlighted) then below in the permissions for Everyone area, tick Full Control.