Photoshop CC 2021 wont launch due to error loading ippCV libraries

New Here ,
Jan 11, 2021

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After updating to the new 22.1 version of Photoshop CC I get the follwoing errors:

 

lukem35597394_0-1610377785768.png

 

lukem35597394_1-1610377815697.png

Is anyone able to assist with a resolution.

 

Thanks in advance

 

Luke Morgan

 

 

 

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Photoshop CC 2021 wont launch due to error loading ippCV libraries

New Here ,
Jan 11, 2021

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After updating to the new 22.1 version of Photoshop CC I get the follwoing errors:

 

lukem35597394_0-1610377785768.png

 

lukem35597394_1-1610377815697.png

Is anyone able to assist with a resolution.

 

Thanks in advance

 

Luke Morgan

 

 

 

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Problem or error

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61

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Jan 11, 2021 0
Most Valuable Participant ,
Jan 11, 2021

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Jan 11, 2021 1
New Here ,
Jan 11, 2021

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Thanks JJMack, already removing the new version and rolling back to previous,

 

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Jan 11, 2021 0
New Here ,
Jan 11, 2021

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Photoshop won't launch for me either but I don't have the older version anymore and don't seem to see it on the cloud app. Did you still have older version or did you reinstall from the cloud app?

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Jan 11, 2021 0
New Here ,
Jan 11, 2021

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I have removed and rolled back but still the issue is the same. I have rebooted numerous times too,

Please help

 

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Jan 11, 2021 0
New Here ,
Jan 11, 2021

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NVM figured it out. Hope this works!

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Jan 11, 2021 0
New Here ,
Jan 11, 2021

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Hi, I uninstalled and installed straight from the cloud app.

If you hit the 3 dots top right you can select older version to install, this is what i ddi to put the older one back on after in unistalled the latest.

[cid:b95a2012-34d4-4c2e-95d4-ab6492a6746f]

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Jan 11, 2021 0
New Here ,
Jan 11, 2021

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Hi,
Sorry I can't seem to see a link to the problem resolution??

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Jan 11, 2021 0
Adobe Community Professional ,
Jan 11, 2021

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Try downgrading your Camera Raw plugin from 13.1 to 12.4.

 

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html 

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Jan 11, 2021 1
New Here ,
Jan 11, 2021

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Hi Thanks for the tip I will have a look at this now.

Kindest regards

Luke M

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Jan 11, 2021 0
New Here ,
Jan 11, 2021

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I closed all Adobe Apps, selected the 12.4 winzip file, downloaded it and installed it but Adobe Creative cloud is still showing Up to date with v 13.1.1?

With no option on the right to uninstall and install an earlier version?

Kindest regards

Luke M

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Jan 11, 2021 0
Adobe Community Professional ,
Jan 12, 2021

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This is Camera Raw plugin specifically not the Creative Cloud app. Check your Photoshop plugins folder.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Jan 12, 2021 0
Adobe Community Professional ,
Jan 12, 2021

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You may have to manually remove the 13.1 plugin from the folder first, then install the 12.4

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Jan 12, 2021 0