Photoshop CC constantly crashes - Lenovo Yoga 900

Question

Have a Lenovo Yoga 900 with an Intel i7 6560U (6th gen skylake I believe) with Intel Iris 540 graphics. Photoshop is unusable. It was crashing on launch, so I uninstalled it and re-installed it via the main CC app. Still crashed. Then un-installed all Adobe apps (including CC itself) and re-installed CC, then PS. PS did eventually launch, but it gave an error about not being able to detect the graphics card, pointed me here. A few more restarts and now PS launches without error, but when trying to create a new doc, or open an existing, it crashes. Preferences -> Performance shows the Graphics card, and I went into Advanced there and tried 'Basic' drawing mode, restart PS, still crashing.

As far as I can tell my HW should be supported, its new-ish laptop. I checked Lenovo's site and there's no graphics driver updates available, and the downloads from Intel directly would't install.

Sys Info:

NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=1024
glgpu[0].GLName="Intel(R) Iris(TM) Graphics 540"
glgpu[0].GLVendor="Intel"
glgpu[0].GLVendorID=32902
glgpu[0].GLDriverVersion="22.20.16.4749"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Intel(R) Iris(TM) Graphics 540"
glgpu[0].GLRendererID=6438

JJMack · Accepted Answer

They're all basically this:Description Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exe Problem signature Problem Event Name: APPCRASH Application Name: Photoshop.exe Application Version: 18.0.0.53 Application Timestamp: 57fde9fd Fault Module Name: ig9icd64.dll Fault Module Version: 22.20.16.4749 Fault Module Timestamp: 5976a144 Exception Code: c0000005 Exception Offset: 000000000055f289 OS Version: 10.0.16299.2.0.0.768.101 Locale ID: 1033 Additional Information 1: 204c Additional Information 2: 204c5c02d482e1d633bb6d6ad531395e Additional Information 3: d17e Additional Information 4: d17ea8e137ece4b3b4d5eb44b8a69793atlasd82310468 wroteFaulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exe Problem signature Problem Event Name: APPCRASH Application Name: Photoshop.exe Application Version: 18.0.0.53  Fault Module Name: ig9icd64.dll Two things It looks like you did nit install the CC 207 updates and your Displays Device driver is crashing, Make sure you have the latest device driver install into your Machine system

jeffreyk · Answer

Did you ever figure this problem out? I am having a very similar problem with my Yoga 900 i7 with 6500U CPU. Only PS doesn't crash, just dummies down the graphics card. Makes everything blurry in PS. All my other programs, browsers, apps, etc look fine. Also i noticed that when i open up the "file info" tab on a file all the text boxes get jumbled. This all seemed to happen right after my laptop updated Windows10.

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