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Participant
June 2, 2021
Question

Photoshop 22.4.1 crashes when saving Tiff or PSD

  • June 2, 2021
  • 1 reply
  • 423 views

Photoshop crashes whenever I try to save a file as TIF or PSD, I deleted Photoshop and reinstalled it, but the problem persists. I currently have:  Adobe Photoshop Version: 22.4.1 20210518.r.211 7b18b4f x64

 

Oddly, I if I export a file as PNG, I can then save it conventionally.

 

Now I have to remember to export a PNG file whenever I start a new session, to make sure I'll be able to save it. Fortunatly I backup copy is automatically saved prior Phoshop closing.

 

 

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1 reply

nikunj.m
Legend
June 3, 2021

Hi,

 

We're sorry about the trouble with Photoshop 22.4.1 while trying to save Tiff & PSD files. Would you mind telling us if you are trying to save the files to an external drive? If yes, please try changing the location to a folder on your computers internal storage & check if the issue persists.

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj