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scribe2017
Participating Frequently
December 30, 2017
Question

Photoshop CS3 re-registration

  • December 30, 2017
  • 1 reply
  • 2948 views

I've spent the greater part of three days trying to re-register Photoshop CS3 after recent Windows 10 downloads

of Dec18-22, 2017, messed up what up to then, was working fine.

Yes, I deleted all files necessary, as instructed by Adobe Chat 'Milan'.

Except for the "Adobe" files in: x86 (Adobe - and in - Common Files) because system did not allow these to be deleted.

I used the Adobe Cleaner Tool,

I got my NEW serial number - which i don't know why the one that came with my CD could not be re-used.

I deleted the 'cache' (I found this out on my third try of undergoing this process)

I re-downloaded the product from the CS3 product download.

Thought everything would work well  when i got a message to enter my Serial Number (which Milan said should be the NEW serial number)

Pressed: Enter

Message: "Unable to Connect to Adobe to Register"

I consider this ordeal a conspiracy.

"Chat" was a waste of time as the problem did not get resolved, only to be informed that if issues

continued that I should post it on this forum (more time wasted).

To the Powers Be: I paid for my software outright, at a time when subscription was not an option.

As it stands, CS3 maybe an older version but it suits my purpose and as it stands I have the right to use it.

I'd appreciate a working solution and or a contact actually knows how to solve this re-registration issue.

This topic has been closed for replies.

1 reply

gener7
Community Expert
Community Expert
December 30, 2017

The activation servers have been retired. Adobe will provide you with a new serial number and a new activation free CS3 installer.

You must use that installer. The old one won't work anymore.

Activation or connection error when starting CS3 or Acrobat 8

scribe2017
Participating Frequently
December 30, 2017

I've covered this whole process at least 4 times already.

I HAVE a NEW SERIAL Number....I've covered that part of the process already.

Now you say to 'get a new installer".

Would that be part of "ADBEPHSPCS3_ESD1_WWE"

If so, then I question why after I entered the NEW Serial number the following message came up:

"Unable to Connect to Adobe to Register"???

I do not care to keep repeating and get nowhere.

Someone must have the solution.

Does Adobe have a knowledgeable Technician Supervisor that can help?

gener7
Community Expert
Community Expert
December 30, 2017

Terri

Your solution seems to have worked.

I had deleted the cache.db previously but would click the registration button.

Never Register - worked!

Question: Will I be prompted to register next time the Photoshop is opened?

(I wasted so much time on this....)

Thanks.


scribe2017  wrote

Terri

Your solution seems to have worked.

I had deleted the cache.db previously but would click the registration button.

Never Register - worked!

Question: Will I be prompted to register next time the Photoshop is opened?

(I wasted so much time on this....)

Thanks.

I'm not Terri, I'm Gene. I was just crediting her.

You should have no further problems.

Gene