Photoshop CS4 before you perform printer-related tasks message HELP

Forum|Forum|5 years ago
December 5, 2020
1 reply
661 views

Hello, I'm hoping for some help here. I'm using Windows 10 and had CS4 installed onto my new laptop via Adobe.com.

Everything installed fine but I can't print and I get this "Before you can perform printer-related . . . . you need to install a printer". error message.

I can print in Word without any issues. I have tried to reintall the drivers, etc. Funny thing is that this is also happening on my older laptop as well. I am trying to print the same files. So could it be the file?

It's just a jpg but I haven't ever had this problem and now I have it on both laptops! So frustrating.

Any help out there would be greatly appreciated. (and yes, I have tried to change my default printer with no success.)

Many thanks in advance and happy holidays!

DK

Problem or error

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lambiloon

Community Expert

Try refresh your OS on windows 10 and install again the Photoshop, and try may be some virus you have at pc its old version as you update your windows it got many restriction...regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

D

DJKDJKDJKAuthor

Participant

Hi and thanks so much for your reply.

I apologize if I sound stupid but how do I refresh my OS? This is brand new
laptop and CS4 is the first thing I installed on the computer.

I can uninstall and reinstall again. I already had to do that once because
the initial install didn't work because I couldn't install Flash (and I
didn't want to). So I custom chose what I wanted to install

But thank you kindly for your suggestions.

lambiloon

Community Expert

Hi then you need to install new version of Photoshop they will cause your trouble....regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

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