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[Note from moderator: This post is from 2017 and things have changed. This thread is now locked. Please start a new thread if you have a question about CS5.]
I purchased Photoshop CS5 for my old computer I recently got a new one and I went to my Adobe account to download CS5 onto my new computer, but the downloadable has been removed from my account. I still have the email and serial number that I use for my old computer but I can't get any access to the downloadable. How do I access a downloadable to CS5?
Thanks,
Devin
You can download cs5 from here:
Adobe removed the public download links for their software, so adobe support are the only ones who can give you a download link if the download link is not in your account.
https://helpx.adobe.com/download-install/kb/downloaded-older-app.html
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You can download cs5 from here:
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Thanks,
Will my old serial number work for it
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where did you find your serial number?
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For some reason my CS5 purchase is not listed. Is there a way to find it on my computer?
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What operating system do/did you have photoshop cs5 installed on?
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Thanks, the link worked and so did my serial number
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I have downloaded, opened, clicked the install and get this...
Does anyone know what to do?
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Yes follow the instructions here under Creative Suite 5.5, 5, and 4
https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html
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That didnt help
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What operating system are you using?
What version of photoshop are you trying to install?
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Adobe removed the public download links for their software, so adobe support are the only ones who can give you a download link if the download link is not in your account.
https://helpx.adobe.com/download-install/kb/downloaded-older-app.html
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I have the same issue. Did you find a solution?
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There is NO solution. Adobe has scewed us all on the products we purchased in the past and are requiring we upgrade to the subscription. terrible company
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Mamma,
You need to contact adobe to get a download link.
Click on Contact Us on this page:
https://helpx.adobe.com/download-install/kb/downloaded-older-app.html
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I have just switched to one of my old core 2 duo computer because my MacBook Pro stopped working due to hardward problem and the clinet needs urgent photo manipulation for kitchen and bathroom remodeling in Houston If anyone here can help fast how can i fix Photoshop CS5 attched screen shot problem I'll be highly thankful.
Regards,
James
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Hi,
I'm writing from Athens in Greece.
My 2010 iMac's graphic card went bust a month ago, and I didn't have a backup of my apps or a mirror image of my hard disk purchased in 2010. The people who repaired it saved all my stuff but none of my applications, including Photoshop CS5 and I can't find it anywhere. Is it possible for me to buy it again? I can't run the latest version because my Mac's OS is 10.12.6 and I can't update it any further or buy a new computer. I need Photoshop to work (I'm a photographer). Thanks.
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I can't redownload at that link because it is not attached to my account. I am not sure what account I originally used this with. However, I still have the serial-number associated with the product.