photoshop cs6 crashes - atio6axx.dll faulting

Hello,

I realize this is over a year old post but as it comes second in search engine with keywords "atio6axx.dll crash" I wanted to answer my solution to this.

I was having same problem with Photoshop CS6 but with Windows 8.1. You can guess by .dll name that problem is indeed with ATI/AMD and drivers. In my case, I was using Microsoft version of graphics driver since AMD has not published Win 8.1 64bit version drivers. I believe this is the reason of crash. I know that OP has installed AMD Catalyst but it really easy to not notice that it installed everything else except the display drivers.

Solution 1

- Go to Edit -> Preferences -> Performance. Untick "Use Graphics Processor".

Solution 2

With this you can actually use GPU support. I know this is not ideal but I have not encountered any problems with this solution yet. Everything is working fine.

- Close Photoshop.

- Go ahead and download BETA version of AMD drivers for your GPU. (Win 8, 64bit)

- Open extractor/installer and let it extract files (default: C:\AMD)

- After extraction, AMD installer should open. Close it.

- Press Windows button + Pause and open Device manager.

- Expand Display adapters and doubleclick your device.

- Go to Driver tab and click Update Driver.

- Click Browse my computer for driver software -> Let me pick from a list of device drivers on my computer -> Have a disk...

- Browse to folder where you extracted file and navigate to AMD\AMD_Catalyst_13.4_Legacy_Beta_Vista_Win7_Win8\Packages\Drivers\Display\W86A_INF

- Pick "C8156445" (Make sure its C8 and not C7) from the list and press OK. Choose your GPU and press install. You screen will flick few times and you will hear plug in and plug out sounds. Give it a minute.

- Done. No need for a restart, photoshop should work now.

Also, you haven't installed any of the Photoshop updates. Go download and install the Photoshop updates as well.

Hi Sagi, because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop General Discussion forum, where you'll get more specialized help.

Search the main forum for Noel Carboni's post's. He's the AMD expert in residence. Though I believe he said Catalyst 13.4 would work. Otherwise do just the opposite - go back to an older version. Also make sure to reset all your settings to factory defaults/ auto-configure in case you have e.g. enabled specific game optimizations or similar.

Mylenium