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AelmaAzad
AelmaAzad
Participant
August 3, 2016
Answered

Photoshop CS6 'Save As' Not Working - Please Help!

  • August 3, 2016
  • 2 replies
  • 20173 views

Hello!

I have a question, and I can't seem to find many answers for it

So I have Photoshop CS6, and I know how to use it, I've been

using it for a while. Everything worked fine on my old laptop,

but I've run into some problems on my new laptop.

So I've been working on a painting for hours, everything was running smoothly

Once I was done and going to save my .PSD as a .JPEG

For some reason when I click "Save As" nothing pops up

The usual pop-up window didn't show up, not even an program error window pop up

I'm really confused and extremely frustrated

I've been clicking the "Save As" but still nothing happens, I tried restarting it, and it didn't help.

My pictures 'Save' normally, but the 'Save As' doesn't work. It isn't grayed out.

My picture is at RGB and 8 bit, the size is 900x1200 and resolution of the picture is at 300

I use Photoshop CS6 on my Lenovo Yoga 3 Pro 1370

Someone please help! I've been extremely frustrated with this!

This topic has been closed for replies.
Correct answer gener7

Try resetting Photoshop's preferences:

Press and hold Control - Shift - Alt immediately upon cold-starting Photoshop.  If you get the keys down quickly enough - and you have to be VERY quick - it will prompt you to confirm deletion of your established preferences, which will lead to them all being set to defaults.

2 replies

O
ONEKELLY
Participant
June 3, 2020

Hello God morning sir , 

I have try the control shift and all together and it pops up to confirm deletion . And the software be American fresh to use but still after my works, I can't save nor save As. 

Please any help ?

O
ONEKELLY
Participant
June 3, 2020

Again, I have also sc7 and with that one too , i can't place images .

Please any help?

issamp72651609
issamp72651609
Participant
April 11, 2021

If your screen resolution was less than 1024x768, you have to change it to 1024x768 and it will work fine.

gener7
Community Expert
gener7Community ExpertCorrect answer
Community Expert
August 3, 2016

Try resetting Photoshop's preferences:

Press and hold Control - Shift - Alt immediately upon cold-starting Photoshop.  If you get the keys down quickly enough - and you have to be VERY quick - it will prompt you to confirm deletion of your established preferences, which will lead to them all being set to defaults.

AelmaAzad
AelmaAzadAuthor
Participant
August 3, 2016

Okay I will try that

But I'm just wondering, sorry if I sound stupid but

What do you mean by "cold starting photoshop"? Heheh

Do I press all the keys when I start Photoshop, or when the program is already

on?

    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    August 3, 2016

    You double click on the Photoshop icon, and mash those keys down before that splash screen shows up.

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