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underarock
Known Participant
July 11, 2019
Question

Photoshop cursor getting stuck inside settings boxes

  • July 11, 2019
  • 2 replies
  • 634 views

I move really fast in photoshop, I bounce from brush to lasso to select and mask to all the settings for all of them.  I have noticed for quite awhile that the cursor will get stuck inside a setting box like layer opacity, stamp diffusion, or hue sat channel value settings

I work on a Windows 10 box using a Cintiq 24 pro

very annoying and happens constantly, hard to replicate

This topic has been closed for replies.

2 replies

U
underarockAuthor
Known Participant
November 30, 2020

This happens to me and it's so confusing and disorienting.  I get very frustrated with this behavior.  I am on win 10 and cintiq 27 keyboard plugged into the cintiq.  I am skeptical of this being an optimization problem, I run a 1080ti, 8700K OC'd to 4.9ghz with 64gb ram.  Caches are optimized and I have a work disk of raid0 nvme drives.  This is a bug either on wacoms driver, windows ink or possibly something in photoshop.  I will say that I use the psuserconfig.txt to get brush pressure to work in photoshop on the cintiq with windows ink disabled.  That is my first guess as to where this is coming from.  Any help that test this idea is going to be helpful.

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
July 11, 2019

Hi there,

That does not sound like a typical experience with Photoshop, let's make it right.

Could you please let us know the version of Photoshop you're using?
What operating system are you working with?

Could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

You may also try optimizing Photoshop's performance and see how it goes: Optimize performance Photoshop

Regards,
Sahil

U
underarockAuthor
Known Participant
July 11, 2019

after a select and mask the cursor jumped to clone source rotation - I am at a loss as to why.

Photoshop 20.0.5  - windows 10 10.0.18362 Build 18362

I am not willing to use photoshop without graphics performance because it matters to my workflow.

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
July 11, 2019

Thanks for sharing the info, unchecking the GPU is just a troubleshooting step to see if Photoshop works fine after that.

Have you tried using a mouse to see how it works?

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