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Inspiring
January 3, 2019
Answered

Photoshop Extensions download but don't install

  • January 3, 2019
  • 3 replies
  • 1451 views

Extension downloaded:

Extension Manager doesn't see them

Photoshop CC 20.0.1 doesn't see them either.

Any help would be appreciated.

    This topic has been closed for replies.
    Correct answer Jeff Arola

    The adobe extension manager does not work with photoshop versions after a photoshop cc 2014 update since the extension manager is made to install flash based extensions and photosahop now uses HTML based extensions.

    What is supposed to happen is described below:

    Troubleshoot Adobe Exchange for Creative Cloud

    3 replies

    DSRESAuthor
    Inspiring
    January 3, 2019

    Downloaded the zxp file but got this error when trying to install it.  What/Where is the manifest.xml file and how do I verify it?

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity ExpertCorrect answer
    Community Expert
    January 4, 2019

    The adobe extension manager does not work with photoshop versions after a photoshop cc 2014 update since the extension manager is made to install flash based extensions and photosahop now uses HTML based extensions.

    What is supposed to happen is described below:

    Troubleshoot Adobe Exchange for Creative Cloud

    DSRESAuthor
    Inspiring
    January 4, 2019

    In a chat with Adobe tech support for about 2 hours.  Had to reinstall PS twice, gpu drivers once and install the alternate extension manager once.  Everything seems to be working OK now.

    DSRESAuthor
    Inspiring
    January 3, 2019

    Latest version of Extension Manager installed but there is no Browse Extensions option.

    There is no Manage Extensions in Photoshop CC Help

    Dropbox - 2019-01-03 13.26.44.png

    Sahil.Chawla
    Adobe Employee
    Adobe Employee
    January 3, 2019

    Hi Dsres,

    Sorry to hear that the extensions are not installing, could you please try the steps mentioned here and let us know if it helps?

    Photoshop extensions and add-ons not available

    Regards,
    Sahil