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May 3, 2017
Answered

Photoshop Eyedropper Tool Error

  • May 3, 2017
  • 1 reply
  • 826 views

Im using photoshop cs6, When i pick Eyedropper tool sometimes photoshop getting closed automatically, please give me a solution.

This topic has been closed for replies.
Correct answer Akash Sharma

Hi Surya,

  • This issue mostly occurs because of installed plugins in Photoshop.
  • Close Photoshop.
  • Hold down the Shift key and launch Photoshop. A dialog appears during launch that reads “Skip loading optional and third-party plug-ins. Select "Yes".

Skip loading dialog box

  • Repeat your workflow and let us know the outcome.

~Akash

1 reply

Akash Sharma
Legend
May 3, 2017

Hi suryakumar,

Do you get any error message or a crash report when this happens?

What is your Operating system?

Post the Photoshop Help>>System info report here.

Thanks,

Akash

May 3, 2017

Hi Akash, Im using windows 7,16 gb RAM, I5 with 4 gen,  Below is the error message

Thanks

Surya

Akash Sharma
Akash SharmaCorrect answer
Legend
May 3, 2017

Hi Surya,

  • This issue mostly occurs because of installed plugins in Photoshop.
  • Close Photoshop.
  • Hold down the Shift key and launch Photoshop. A dialog appears during launch that reads “Skip loading optional and third-party plug-ins. Select "Yes".

Skip loading dialog box

  • Repeat your workflow and let us know the outcome.

~Akash