Photoshop file opens as static though is correct in thumbnail image

Forum|Forum|7 years ago
April 22, 2018
4 replies
1565 views

I have a photoshop file that appears to be corrupted in some way. When I open the file it opens as a single layer that looks like the add noise filter. It's supposed to be a multilayered illustration. The image looks correct in the thumbnail but just opens as static. I tried to restore a previous version, but it says there's no previous versions, though I know I had saved it many times. Is there anything I can do or is the file totally corrupted? I know I should have saved a back up somewhere but I didn't.

corrupted file.

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A.Britt

Participating Frequently

I've the same issue.

S

simon8765356

Participant

I am having the same problem on multiple psd files. Is there an issue with Photoshop? The files I have tried to open are now corrupted for my colleagues to open too.

D Fosse

Community Expert

There is no issue with Photoshop.

File corruption is always caused by failing hardware - a failing drive, bad RAM, loose cables, worn connectors. Or varieties thereof, like a power loss in the middle of a save. Your first priority should be to find out where the hardware failure occurs, and replace that component.

Always keep backups. I suppose you've learned that lesson now.