Skip to main content
breadandwaterpro
Known Participant
February 18, 2019
Question

Photoshop FREEZES When Choose the "Save For Web" Option

  • February 18, 2019
  • 4 replies
  • 754 views

I have an animated CD cover I've created with a GIF embed into the artwork; every time I choose the "Save For Web" Option, I get the spinning BBoD in Photoshop CS6 (Mac of course); I uninstalled, then reinstalled the program, and the problem persists; I searched the forums and found the problem is also prevalent in the platform even up to CC 2019; Was wondering/hoping if anyone a) found a resolution for this problem, or b) know of any alternative to achieve this effect? I also have Fireworks (never used it) and came across some information that I could make a GIF in that piece of software - so is there a way to convert a video file to frames in Fireworks, or would I have to go through the tedious process of exporting/saving every frame as an individual .jpeg file and import them all into Fireworks and animate them from there. OR if there an alternate program or website altogether anyone could recommend to could give me the ability to embed an animated GIF into a still background?

This topic has been closed for replies.

4 replies

sharp_hands16B8
Community Expert
Community Expert
February 18, 2019

The good thing is using a scratch disk has been around for versions of Photoshop going back even before CreativeSuite or CreativeCloud. In your preferences you can choose a scratch disk from an external drive. Just make sure the drive is connected first.

I don't think they have the CS6 instructions on Adobe Help anymore, but this group had a sample in their tutorial:

https://tricky-photoshop.com/use-scratch-disk/

To the second comment. There was an Adobe Media Encoder for CS6, so you don't need to use After Effects. You can set your Premiere file to go to Media Encoder.  There are tutorials online for this.

breadandwaterpro
Known Participant
February 18, 2019

I'm using Photoshop... Don't know if there's an option for exporting to Encoder in Photoshop... Perhaps I'm able to import the files into After Effects, somehow simulate the animation and THEN queue to Media Encoder from there? If so, how would I efficiently animate the approx 200 frame GIF in After Effects? And I'm still rendering the music video in Premiere so I'll have to attempt that scratch disk option momentarily... 

sharp_hands16B8
Community Expert
Community Expert
February 18, 2019

Do you have a scratch disk for your machine. Maybe using an external drive temporarily could give you a bit of a bigger buffer for processing space RAM and see if it gets through. I've also seen crashes when people work in 16bit Photoshop files and try to do a direct to .GIF save/export. Make sure your file is already sized down to the pixels dimensions it will be used, that it's 8bit in the working file, so that none of those conversions need to happen during export.

Good luck!

breadandwaterpro
Known Participant
February 18, 2019

Its an approx a 30 sec .mov file with about 200 frames... I imported the

video as frames into photoshop

sharp_hands16B8
Community Expert
Community Expert
February 18, 2019

I would generally do this with Media Encoder. Something maybe to try as an alternate approach.

Richard Harrington has a quick demo (under 2mins) here on how to do it.
Exporting a GIF with Adobe Media Encoder

Community Expert
February 18, 2019

May I ask,  how big is the file you're working on?  is it more of a intricate gif or more of a simple animation?  Just curious

Akash Sharma
Legend
February 18, 2019

Hi breadandwaterpro,

Sorry that Photoshop CS6 is freezing when you select "save for web" option. Could you please restore Photoshop preferences to default as mentioned in this article Preferences in Photoshop  and see if that helps?

Thanks,

Akash

breadandwaterpro
Known Participant
February 18, 2019

Thanks for the reply; I actually recently uninstalled and reinstalled the

program-and as usual I selected remove(or uninstall maybe) preferences, and

re-installed it, so that preferences should already be at the default

settings, but I'll give it a shot anyway.