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photoshop keeps crashing

New Here ,
May 09, 2021 May 09, 2021

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I can not open photoshop version 22.4 on my surface pro x. Could anyone help me with this problem. I have creative cloud installed on my new surface pro x but every time I download photoshop beta it says that the version is not yet available and when i download other versions it just keep crashing. I have work to do using photoshop and it is getting frustrated not being able to use it. PLEASE HELP!!

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Adobe
Community Expert ,
May 09, 2021 May 09, 2021

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What is the OS version? 

What have you done for all-purpose trouble-shooting for Photoshop 22.3.1 so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/using/preferences.html

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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