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Photoshop keeps stalling on iMac

New Here ,
May 29, 2020 May 29, 2020

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Photoshop, and sometimes Illustrator, lately have been stalling while I'm working with the spinning rainbow circle. I have to force quit to get out of it.

I've uninstalled and reinstalled many times, same problem.

Anyone else have this issue?

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Adobe
Community Expert ,
May 29, 2020 May 29, 2020

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Which version of Photoshop and OS?
It might be worth resetting your Photoshop preferences, which you can do under the General tab in Photoshop preferences.

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Community Expert ,
May 29, 2020 May 29, 2020

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Hi please try to uninstall and reinstall using the cleaner tool:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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