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hello,
I have problems using the "export as" function in the photoshop CC 2017 version.
When I try to use the export as function the frame doesn't open and the screen just freezes.
Can anyone help me?
Thanks in advance.
Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.
~Akash
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Hi kellyv,
Please provide more information.What is your Operating system?
Are you able to reproduce the same issue with a different document?
Regards,
Akash
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Hi, I have got a similar problem.
Export funciton does not work anymore.Tried differnt pics. Setting are not cofigurable.
OSX 10.11.6, PS CC 2017
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Hi sfebene,
What happens when you select File>Export>Export as?
~Akash
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Does not work. Processing never ends. See Screenshot:
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What are your Export as settings?
Preferences>Export
~Akash
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Hi Akash,
see screenshot ... i tried to change the setting ... but this did not solve the problem.
Alex
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Hold down the Command key when in the Export Preferences and select "Reset".
~Akash
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I resetted the export prefs ... but no change.
Export processing still not ending. Does not work.
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Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.
~Akash
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Hi Akash, thanks a lot ... now the export function is working again. It not so fine that the prefs have to be deleted. But that is the price 🙂 Best regards, Alex
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I had to do the exact same thing this morning. How random that we both had that exact same 'export as' error. Very frustrating that I had to delete my preferences, but at least I can continue my workflow.
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Any others who have this problem but deleting the settings did'nt help? Any other ideas for me?
thx
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I am still running into issues with my exports. I have reset both the preferences and the settings and this error continues to appear after the "Transforming" loading window goes away.
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Yup, I've got the same issue, even after deleting the preferences. No idea how to fix it, so I'd love to hear any other suggestions.
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 When I try to export my work, it's not even showing anything, please who can help me out with this?
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I experience same issue as Julia above. I was able to use Export & Quick Export on Dec 8 2022, Dec 9 2022. But today, Dec 22 2022, the feature doesn't work. Tried resetting PSD settings when open. Didn't fix. Tried rebooting sysyem. Didn't fix.
I use Windows. I have 2 configs / accts of Adobe CC -- on Work system and on personal Home system.
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Workaround is that I can open PSD files in Illustrator to export to PNG file format we need
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I'm facing the same problem. I'm using Adobe Photoshop CC 2015.
Can anyone help with this?