Photoshop update 22.2 crashing on Windows 10

Forum|Forum|5 years ago
March 2, 2021
2 replies
567 views

Hi,

I'm opening Photoshop from Lightroom with the menu "Edit in Photoshop...", then I can edit the picture, and when I'm happy with my work, I save the picture. But instead of saving, it's crashing!

That's a new bahavior detected in latest update.

I tried to uninstall PS, then reboot the PC, then reinstall but the problem is still there.

I'm working like that for years now, and I'm blocked in the middle of my workflow because of this bug.

What's the hell with this 22.2 version??

Help needed!

Regards,

François

Crash or freeze

This topic has been closed for replies.

R

rodrigor38401214

Participating Frequently

My Photoshop 22.2 was crashing after some minutes too. It also was making my Windows 10 restart. I just reinstalled version 21.1.1 and it is working fine now.

R

rodrigor38401214

Participating Frequently

I belive it is something related to Preset Syncing. Whenever I try to disable Preset Syncing, a dialog box pops up asking if I want to keep the presets saved in the cloud. Whenever I click YES or NO, Photoshop stops responding and starts consuming all memory available until the entire Windows crashes. The same thing happens with version 22.3. I must roll back to version 21.1.1 to be able to work.

R

rodrigor38401214

Participating Frequently

I fixed the problem adding the line "PresetSync 0" to the PsUserConfig.txt file in the Adobe Photoshop 2021 Settings folder.

Joely10623436

Community Expert

Are you in LR CC or LR Classic?

And if you open the Image from the Explorer directly with PS – does it also crash?

Can you try to open/edit the RAW file from BRIDGE –> to Photoshop, please?

(I wouldn't say its a bug so fast)

François Le RollandAuthor

Participant

I'm using LR Classic.

I'm saying this is a bug linked to this version, because if I uninstall the 22.2 and replace it with the previous one, it works fine. And I don't use Bridge.

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