Photoshop v22.4 doesn't detect my GPU

Community Beginner ,
May 13, 2021 May 13, 2021

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With the new version (v22.4), Photoshop doesn't detect my GPU.  I'm using a AMD Radeon GPU.  Everything was working fine with v22.3

I'm working with the latest version of Windows 10.

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Bug, Crash or freeze, Performance, Problem or error, Windows

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Adobe Employee ,
May 26, 2021 May 26, 2021

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Hi there,

 

We're sorry about the trouble with Photoshop. Please ensure you have all available Windows updates installed on the computer.

 

For the issues related to the graphics card, please check: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

You can also try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

If the issue persists, please roll back to the previous version of Photoshop using the steps suggested here: https://adobe.ly/2wH0JjE

Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

 

Let us know how it goes!

Regards,

Akash

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