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Photoshop won't authenticate when downloading

New Here ,
Oct 19, 2020

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Im currently in High School, and my design teacher said that I can download photoshop on my PC through my school account. I did that but when it said to authenticate me by going to another browser, it says i'm authenticated but it doesn't work. The "if browser not responding, click here" also isn't working. Not sure what to do. Please help?

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Photoshop won't authenticate when downloading

New Here ,
Oct 19, 2020

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Im currently in High School, and my design teacher said that I can download photoshop on my PC through my school account. I did that but when it said to authenticate me by going to another browser, it says i'm authenticated but it doesn't work. The "if browser not responding, click here" also isn't working. Not sure what to do. Please help?

TOPICS
Download and install

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38

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 19, 2020 0
jane-e LATEST
Adobe Community Professional ,
Oct 19, 2020

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If you are using an account provided by your school, you need to talk to the IT department at your school. They are the ones who can authenticate that you are included in their account.

 

If it is an account that you are paying for yourself, there is a different answer. Let us know.

 

~ Jane

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