Skip to main content
J
johnf17598660
Participating Frequently
April 21, 2019
解決済み

Photoshop Won't Export or Save Photos

  • April 21, 2019
  • 返信数 4.
  • 5481 ビュー

I'm having issues getting the Export function to work, every time I go to export the program crashes. This is done with JPEG files at full resolution, and I can't even do the Save As to TIFF workaround. This happened after the last update.

    このトピックへの返信は締め切られました。
    解決に役立った回答 Michael Bullo

    Have you tried resetting the preferences? This is one of the best things to try when Photoshop starts misbehaving.

    Preferences in Photoshop

    "Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop."

    返信数 4

    J
    johnf17598660作成者
    Participating Frequently
    April 24, 2019

    UPDATE:

    I did a reinstall and haven't had the issue come up yet. I also installed Version 19.1 in case this happens.

    J
    johnf17598660作成者
    Participating Frequently
    April 22, 2019

    So, after resetting Preferences and making sure cache is clear, I still get the same problem. This used to not happen.

    Michael Bullo
    Community Expert
    Michael BulloCommunity Expert
    Community Expert
    April 22, 2019

    Of course it's preferable to fix the problem you are having with the latest version of Photoshop. However, if you are ever stuck and you didn't know, it is possible to easily install earlier versions of Photoshop. Multiple versions can even be installed at the same time.

    J
    johnf17598660作成者
    Participating Frequently
    April 22, 2019

    I'll try 191 until there's an update and post results in this thread

    Leslie Moak Murray
    Community Expert
    Leslie Moak MurrayCommunity Expert
    Community Expert
    April 22, 2019

    Another thing that sometimes helps is Edit/Purge/All.

    J
    johnf17598660作成者
    Participating Frequently
    April 22, 2019

    This option was greyed out

    Michael Bullo
    Community Expert
    Michael BulloCommunity Expert解決！
    Community Expert
    April 22, 2019

    Have you tried resetting the preferences? This is one of the best things to try when Photoshop starts misbehaving.

    Preferences in Photoshop

    "Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop."

      J
      johnf17598660作成者
      Participating Frequently
      April 22, 2019

      So far, the Ctrl-Shift-Alt works, but I would like to avoid resetting my workspace. Is this a bug?

      Michael Bullo
      Community Expert
      Michael BulloCommunity Expert
      Community Expert
      April 22, 2019

      You mentioned that you want to avoid resetting your workspace when resetting the preferences. My first post has a link to an Adobe page which includes a video about resetting Photoshop preferences. It includes instructions on how to reset your preferences without resetting a whole bunch of other settings that the keyboard shortcut method does.

      契約条件Accessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices